Service & Commissioning Engineer

iO Associates; Germany (OH); On-site; USD 78,000 - 95,000; Full time

Job summary

iO Associates in the North Rhine-Westphalia region is seeking a Service & Commissioning Engineer to own hands-on commissioning, troubleshooting, and customer support across Europe and the US. The role combines hardware proximity with software control, requiring strong communication and travel readiness.

You will conduct software-based commissioning and testing, support production ramp-up, and deliver on-site and remote technical support.

Qualifications

• Background in industrial automation or specialised machinery environments.
• Technical qualification or degree in electrical engineering, automation, industrial engineering, or equivalent.
• Proven proficiency in programming and troubleshooting Beckhoff TwinCAT PLC and HMI systems.

Responsibilities

• Conduct software-based commissioning and acceptance testing of system installations at international client sites.
• Support initial production ramp-up and ensure smooth transition into steady-state operations.
• Provide ongoing technical support and maintenance remotely and on-site to clients globally.
• Implement system updates and adjustments to maintain peak performance and security.
• Diagnose and resolve technical faults within Beckhoff TwinCAT PLC and HMI systems.
• Collaborate with the R&D team to feed field insights into future tech innovations.

Skills

Beckhoff TwinCAT

Electrical engineering knowledge

English and German communication

Education

Bachelor's degree in Electrical Engineering

Tools

Beckhoff PLC/HMI

Job description

Service & Commissioning Engineer
Up to 75,000 EUR
North Rhine-Westphalia region

An innovative industrial technology start-upis scaling its special-purpose machinery used in sustainable packaging / circular-economy applications. They are hiring a Service & Commissioning Engineer to take ownership of hands-on commissioning, troubleshooting, and customer support across Europe and the US.

The ideal role for a technically driven individual, who enjoys being close to the hardware and the controls layer. You will be given the platform to turn complex systems into reliable production equipment. This is a high-impact, customer-facing role with real autonomy.

Your Key Responsibilities

• Conducting software-based commissioning and acceptance testing of system installations at international client sites.
• Supporting initial production ramp-up and ensuring smooth transition into steady-state operations.
• Providing ongoing technical support and maintenance remotely and on-site to clients globally.
• Implementing system updates and adjustments to maintain peak performance and security.
• Diagnosing and resolving technical faults within Beckhoff and TwinCAT-controlled PLC and HMI systems.
• Contributing insights from field experiences to optimise and improve installed systems.
• Delivering user training and ensuring clients operate the systems safely and effectively.
• Collaborating with the R&D team to feed field insights into future tech innovations
• Experienced Service & Commissioning Engineer
• Background in industrial automation or specialised machinery environments.
• Technical qualification or degree in electrical engineering, automation, industrial engineering, or equivalent.
• Proven proficiency in programming and troubleshooting Beckhoff TwinCAT PLC and HMI systems.
• Strong communication skills in English and German.
• Flexibility for international travel to support customer projects.

Excellent opoprtunity for enthusiastic candidates ready to make a real difference in sustainable manufacturing.