Service Colleague

asda; Leith (ND); On-site; USD 25,339,000 - 25,618,000; Part time

Benefits offered by this job

Colleague discount

Discounted rates & offers

Stream: flexible pay

Company pension

Wellbeing services

Inclusion networks

Parental leave policies

Colleague recognition programme

Job summary

Asda in Leith is seeking a Service Colleague to be at the heart of the customer experience, stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or perfecting pizzas. You’ll play a vital role in the smooth running of our operation while delivering great service wherever you’re needed.

You'll be part of a friendly, fast-paced store team with a flexible shift pattern; weekends and evenings may be required, and you'll work across a range of store areas.

Qualifications

• Customer-focused: you enjoy helping people and making their experience a positive one.
• Team player: you work well with others and support your colleagues.
• Reliable: you show up ready to work and take pride in what you do.
• Positive attitude: you bring energy and enthusiasm to every shift.
• Willing to learn: you're open to training and keen to build your skills.

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders and serve at the checkout.
• Deliver a great customer experience across store areas.
• Be flexible to meet the needs of customers and business.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title

Service Colleague

Location

Leith

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Days

Hours per Week

20

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

2 September 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.