Service Clerk

Kirby Smith; Van Alstyne (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Above-Average Pay

Comprehensive Benefits Package

401K Plan with Company Match

Generous PTO

Short/Long Term Disability

Growth Opportunities

Paid Training

Family-owned and Operated

Health and Wellness

Job summary

Kirby-Smith Machinery, Inc. in Texas is seeking a Service Clerk to provide clerical support to the Service Department.

The role involves maintaining files, processing time sheets, data entry on open work orders, and handling phone communications with customers and technicians. The position requires a high school diploma, one year of office experience, strong interpersonal and communication skills, proficiency in Microsoft Office and 10-key, and a valid driver's license.

Qualifications

• High School Diploma or Equivalent.
• One-year office experience required; experience in heavy equipment or trucking industry preferred.
• Exceptional interpersonal skills and excellent communication skills.
• Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications.
• Proficient 10-key skills.
• Valid driver's license.

Responsibilities

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal.
• Sets up and maintains Service files, including but not limited to machine files and payroll documentation.
• Processes technician time sheets and forwards to clerical staff for processing per guidelines.
• Inputs data into open work orders such as fuel and lube, sublet, labor, and mileage.
• Answers Service department telephone calls in a timely, professional manner.
• Collects and relays information correctly, takes messages, and transfers calls appropriately.
• Assists in telephone coverage for the branch per schedule.
• Consistent and reliable on-site attendance.
• Performs other job-related duties as assigned.

Skills

Interpersonal skills

Excellent communication skills

Microsoft Office proficiency

10-key skills

Valid driver's license

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

10-key

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Service Clerk Benefits

• Above-Average Industry Pay


• Comprehensive Benefits Package (including Medical/Dental/Vision)


• 401K Plan with Company Match


• Generous PTO Package/Paid Holidays


• Short/Long Term Disability


• Growth Opportunities


• Paid Training


• Family-owned and Operated


• Health and Wellness

Service Clerk Position Purpose

Responsible for providing clerical support to the Service Department.

Service Clerk Essential Functions

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal


• Sets up and maintains Service files, including but not limited to machine files and payroll documentation


• Processes technician time sheets and forwards to clerical staff for processing per guidelines


• Inputs data into open work orders such as fuel and lube, sublet, labor, and mileage


• Answers Service department telephone calls in a timely, professional manner


• Collects and relays information correctly, takes messages, and transfers calls appropriately


• Assists in telephone coverage for the branch per schedule


• Consistent and reliable on-site attendance


• Performs other job-related duties as assigned

Service Clerk Minimum Qualifications

• High School Diploma or Equivalent


• One-year office experience required; experience in heavy equipment or trucking industry preferred


• Exceptional Interpersonal skills and excellent communication skills


• Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications


• Proficient 10-key skills


• Valid driver's license

Safety Coordinator Physical Requirements

• Must be able to sit for long periods


• Pushing/Pulling/Lifting/Carrying up to 25 pounds without assistance


• Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead


• Must be able to tolerate exposure to typical noises, hazardous materials, and fumes/odors associated with the shop


• Must be able to safely work around pressurized, mechanical, and electrical equipment

Please Note: This position is considered safety-sensitive.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.