Service Center Warehouse Supervisor

Graybar; Richmond (VA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid vacation & sick days

Job summary

Graybar is seeking a Service Center Warehouse Supervisor to oversee warehouse operations, staff, and WMS processes to meet service standards. The role emphasizes supervisory duties, safety, and efficient shipping/receiving in a fast-paced environment.

The candidate should have 1–2+ years of experience, a 4-year degree preferred, and the ability to manage physical tasks and warehouse equipment safely. Position offers standard benefits and a Monday–Friday schedule.

Qualifications

• Minimum 1 year experience; 2+ years preferred.
• Ability to lift/move materials up to 70 pounds.
• Knowledge of WMS; ability to teach system utilization.

Responsibilities

• Supervise and perform activities of employees engaged in loading, unloading, selection, packing, shipping, receiving, wire cutting and inventory control to meet zone/service center goals.
• Train and assign work to warehouse staff; staff transfers/promotions and arranging for additional help as needed.
• Perform physical tasks to lift/move inventory and operate warehouse equipment safely.
• Maintain equipment and safety, inspect loading operations for compliance, and direct movement from dock to storage and work area.
• Compile records of unshipped orders, post weights/shipping charges, and oversee inventory and cycle counts.

Skills

Leadership

WMS knowledge

Warehouse operations

Safety compliance

Education

4 year degree

Tools

Pallet jacks

Forklifts

Push carts

Job description

Make a difference.As a Service Center Warehouse Supervisor, you will supervise assigned warehouse operations including staff, security procedures, equipment utilization and Warehouse Management System (WMS) processes to meet or exceed zone/service center customer service standards.

In this role you will:

• Supervise and perform activities of employees engaged in loading, unloading, selection, packing, shipping, receiving, wire cutting and inventory control; incoming and outgoing shipments; ensure efficient, accurate and timely customer service to ensure zone/service center service goals are attained. May also be required to assist in these activities as needed
• Perform supervisory functions, including training and assigning work to two or more warehouse employees on a regular basis; make recommendations regarding staff transfers, promotions, wage increases and terminations as necessary; arrange for additional help when needed
• Perform any and all physical requirements necessary to lift and move inventory around the warehouse
• Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers' instructions
• Maintain equipment, safe working conditions and security of merchandise and equipment; inspect loading operations to ensure compliance with shipping specifications, security, and direct movement of shipments from shipping and receiving dock to storage and work area
• Compile records of unshipped orders; post weight and shipping charges; prepare bills of lading and various reports; perform or oversee yearly inventory and daily cycle count; participate on the Zone/Service Center Steering Committee; expedite special projects

What you bring to the table:

• Minimum 1 year experience required; 2+ years experience preferred
• 4 year degree preferred
• Ability to perform the physical requirements necessary to receive, pick, pack, ship and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire and lifting materials weighing up to 70 pounds
• Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions.
• Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations and inclement weather conditions.
• Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required.
• Knowledge of warehouse layout, operations and procedures
• Strong knowledge of the WMS process: Must be a Super User of the WMS process and fully capable of teaching all aspects of system utilization; Ability to use the WMS system features to improve accuracy and efficiency of all assigned processes
• Leadership skills with the ability to effectively supervise staff and achieve results through others
• Organizational skills and time management skills
• Mathematical skills
• Strong oral, written, communication, and presentation skills

Work Shift and Hours: Monday - Friday, 8:00am - 5:00pm

Compensation Details: The expected base salary for this position is starting at $65,000 annually depending on experience.

Additional Information:

• Steel toed boots required.

The Value of Graybar:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with P rofit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program .
• Reach your career goals with our Educational Reimbursement and Career Development Programs .
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking