Service Center Team Lead - Growth & Customer Excellence

RG&T Solutions; Eden Prairie (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid time off

401(k) matching

Employee discounts

Job summary

RG&T Solutions in Eden Prairie, MN, seeks an Assistant Service Center Manager to help lead daily operations, supervise staff, and ensure outstanding customer service. You will assist with scheduling, training, and maintaining a safe, efficient service environment.

The role involves performing basic vehicle maintenance tasks, educating guests, contributing to inventory and audits, and building a high-performance team focused on accuracy and speed.

Qualifications

• At least 1 year of supervisory experience in retail or service sectors.
• High School Diploma or equivalent; English fluency.
• Ability to stand, lift, and work in diverse conditions; flexible schedule.

Responsibilities

• Assist with daily operations and supervise team members.
• Perform oil changes and basic vehicle maintenance.
• Educate guests and uphold excellent customer service.
• Assist with staffing schedules and inventory management.
• Ensure safety and a clean, organized store environment.
• Participate in store audits and strive for operational efficiency.

Skills

Supervisory experience

Customer-focused mindset

KPI data usage

Decision making under pressure

Adaptability / schedule flexibility

Physical ability to stand / lift

Education

High School Diploma or equivalent

Job description

RG&T Solutions in Eden Prairie, MN, seeks an Assistant Service Center Manager to help lead daily operations, supervise staff, and ensure outstanding customer service. You will assist with scheduling, training, and maintaining a safe, efficient service environment.

The role involves performing basic vehicle maintenance tasks, educating guests, contributing to inventory and audits, and building a high-performance team focused on accuracy and speed.