Service Center Manager

Dayton Freight Lines; Sioux Falls, Cary (SD, NC); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Service Center Manager to lead operations in a dynamic environment. This role involves overseeing all Service Center activities, ensuring compliance with safety regulations, and developing effective sales strategies. The ideal candidate will have a deep understanding of the LTL/Transportation industry and experience in managing diverse teams. Join a stable and growing organization that values professional development and offers a supportive, people-centered work environment. If you're ready to take on a leadership role and drive success, this opportunity is perfect for you.

Benefits

Stable and growing organization

Competitive weekly pay

Quick advancement

Professional work environment

Modern facilities

Clean, late model equipment

Comprehensive benefits package

Paid holidays

Paid vacation and personal days

Qualifications

• Strong knowledge of LTL/Transportation Industry is essential.
• Experience in managing drivers and dock workers is required.

Responsibilities

• Oversee Service Center activities to ensure efficiency and effectiveness.
• Recruit, train, and develop Service Center personnel.

Skills

Knowledge of the LTL/Transportation Industry

Experience managing Drivers

Experience managing Dock Workers

Experience managing a Sales staff

Budget development and management

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions.
• Maintains excellent communication with external and internal customers.
• Analyzes revenue statistics.
• Identifies sales opportunities and develops customer solutions.
• Keeps fully informed of competitor developments.
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel.
• Develops sales/marketing action plans to maximize territory revenue.
• Investigates, reports and initiates corrective actions for accidents, job-related injuries and employee discrepancies.
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations.
• Evaluates all freight claims.
• Ensures that Service Center premises are protected and maintained.
• Facilitates informational meetings with Service Center team members.
• Effectively handles special assignments as directed.

Qualifications

• Knowledge of the LTL/Transportation Industry.
• Experience managing Drivers and Dock Workers.
• Experience managing a Sales staff.
• Has been responsible for developing and following a budget.

Benefits

• Stable and growing organization.
• Competitive weekly pay.
• Quick advancement.
• Professional, positive and people-centered work environment.
• Modern facilities.
• Clean, late model equipment.
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days.