Service Center Lead

Hastings Bus Company; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Paid training

Annual bonus opportunity

Career development opportunities

Job summary

Minnesota Coaches LLC, a Reliant Transportation Group Company, is seeking a Service Center Lead to support daily operations at a designated service center. You will coordinate across departments, supervise drivers, and help ensure safety standards and budget adherence.

This role partners with the Service Center Manager to implement policies, monitor performance, and drive service excellence. 3–5 years in transportation operations and proven leadership are preferred.

Qualifications

• 3-5 years' experience in the transportation or related operations industry.
• Leadership experience with the ability to guide and motivate teams.
• Effective verbal and written communication skills.
• Knowledge of industry safety practices and familiarity with state and federal transportation regulations
• Strong problem-solving and organizational skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Responsibilities

• Assist in managing transportation operations for the service center
• Support the development, implementation, and monitoring of transportation policies and procedures
• Ensure compliance with federal, state, and local transportation regulations under the guidance of the Service Center Manager
• Assist in supervising, training, and coaching transportation staff
• Conduct safety checks and support corrective action initiatives
• Collaborate with other departments to maintain smooth route operations
• Assist in monitoring route budgets and tracking expenditures
• Support relationship management with transportation vendors and stakeholders
• Step in for the Service Center Manager as needed for meetings, communications, and operational oversight

Skills

Communication skills

Leadership experience

Safety regulations knowledge

Team collaboration

Problem solving

Job description

Service Center Lead Position: Service Center Lead Position Summary: The Service Center Lead supports the Service Center Manager in overseeing the daily operations of a specific service center. This role assists in coordinating procedures across departments, ensuring safety standards, and supporting route budget management. The Service Center Lead works closely with drivers, transportation staff, and other stakeholders, helping implement policies and procedures while monitoring operational performance to support excellence in service delivery. Dover Eyota Average Pay Rate 0

Responsibilities

• Assist in managing transportation operations for the service center
• Support the development, implementation, and monitoring of transportation policies and procedures
• Ensure compliance with federal, state, and local transportation regulations under the guidance of the Service Center Manager
• Assist in supervising, training, and coaching transportation staff
• Conduct safety checks and support corrective action initiatives
• Collaborate with other departments to maintain smooth route operations
• Assist in monitoring route budgets and tracking expenditures
• Support relationship management with transportation vendors and stakeholders
• Step in for the Service Center Manager as needed for meetings, communications, and operational oversight

Education, Experience and Skills

• Effective verbal and written communication skills
• 3-5 years' experience in the transportation or related operations industry
• Leadership experience with the ability to guide and motivate teams
• Strong problem-solving and organizational skills
• Knowledge of industry safety practices and familiarity with state and federal transportation regulations
• Ability to work collaboratively in a fast-paced, team-oriented environment

Benefits and Total Rewards

We believe in rewarding great people with meaningful benefits that support your health, growth, and long term success.

Part Time Team Members

• Dental insurance
• Vision insurance
• Paid training
• Annual bonus opportunity
• Career development opportunities

Minnesota Coaches LLC and its affiliated companies are Equal Opportunity Employers and prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law.

Minnesota Coaches, a Reliant Transportation Group Company, aspires to be the most trusted passenger transportation provider, safely opening doors to learning and lifelong memories. Learn more about how we support communities and create meaningful travel experiences at www.minnesotacoaches.com or on Facebook @MinnesotaCoaches or LinkedIn @MinnesotaCoaches&Affiliates.