Service Cashier/Warranty Admin

Cavender Toyota; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Time Off

Parental Leave

Life Insurance

Employee Discounts

Training & Development

Job summary

Cavender Toyota in San Antonio is seeking a Service Cashier to join our team. The role focuses on greeting customers, processing service payments, and maintaining accurate cash handling in a busy dealership setting.

Ideal candidates have 1 year of dealership or customer service experience, strong communication skills, and a reliable work ethic. We offer competitive pay, benefits, and opportunities for growth within the Cavender Auto Family.

Qualifications

• High School Diploma/GED is required.
• 1 year of experience in a dealership or customer service role preferred.
• Strong communication and interpersonal skills.
• Valid driver's license and pre-employment requirements (MVR, background check, drug test).
• Must be available Monday–Saturday 7 am–7 pm.

Responsibilities

• Greet customers politely and professionally.
• Process service estimates, invoices and payments; manage cash drawer.
• Restock refreshments, food and lobby materials to keep the area neat.
• Manage customer keys while vehicles are waiting for pickup.
• Collaborate with service and sales teams to learn offerings and pricing.
• Prepare, file and track repair orders and warranty claims.
• Answer service calls as needed and assist customers.

Skills

Customer service

Cash handling

Communication skills

Clerical skills

Education

High School Diploma/GED

Job description

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Cavender Toyota, a Cavender Auto Family dealership, is currently seeking a talented Service Cashier to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Why Work at Cavender Toyota:

• $17.00/per hour / 40 hours a week
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

Here is what you will be doing:

• Responsible for greeting all customers in a polite and friendly manner
• Knows and understands extended service policies, and processes extended warranty payments for repair orders
• Responsible for printing out estimates and invoices and accept payment for completed service work Responsible for restocking refreshments, food, and lobby materials in the customer lounge keeping the area neat and inviting during business hours
• Responsible for customer keys while cars are waiting to be picked up by their owners
• Reconciles cash drawer daily
• Works with sales manager to learn about products and services offered, their features and value, and any price changes to services our store offers
• Filing of all repair orders throughout day
• Work cooperatively with the sales and service team
• Prepare, submit, and track warranty repair orders and claims according to dealership and manufacturer policies. Also, submit for rental vehicle reimbursement.
• Pay close attention to detail, accuracy and timeliness of claims to ensure the Service Department and Collision Center receive proper credit and monies due.
• Answers customer questions about service performed or products purchased, or refers them to one of the Service or Sales professional who can
• Handles customer complaints with integrity and poise and refers customers to the appropriate individuals for resolution if it is outside the scope of the cashier duties
• Answer incoming service calls as needed

Here is what you will need:

• High School Diploma/GED is required
• Successfully complete MVR, background check, and pre-employment drug test.
• Valid driver's license
• 1 year of experience in a dealership position is preferred
• 1 year minimum of customer service and/or clerical experience
• Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person
• Excellent communication and customer service skills
• Positive attitude and high energy
• Candidates will need to be available work during our department hours: Monday - Saturday 7 am - 7 pm

We are an equal opportunity employerand prohibit discrimination/harassment without regard to race, color, religion,age, sex, national origin, disability status, genetics, protected veteranstatus, sexual orientation, gender identity or expression, or any othercharacteristic protected by federal, state or local laws.

EEO is the Law