Service Cashier/Receptionist

Burnham Nationwide, Inc.; West Palm Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Une entreprise dynamique à West Palm Beach recherche un(e) réceptionniste de service à temps plein. Le candidat idéal doit posséder un excellent sens du service à la clientèle, des compétences téléphoniques exceptionnelles et une expérience antérieure dans un environnement inhospitalier. Vous serez en charge de répondre aux appels, d'accueillir les clients et de maintenir un environnement professionnel tout en servant une clientèle d'élite. Des perspectives de croissance sont offertes au sein d'une culture d'entreprise axée sur la communauté.

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Qualifications

• Expérience préalable en télémarketing et/ou en hôtellerie.
• Excellentes compétences téléphoniques et présentation professionnelle.
• Flexibilité avec le calendrier.

Responsibilities

• Répondre aux appels entrants et aux demandes de service.
• Opérer le standard et communiquer efficacement.
• Accueillir les clients dès leur arrivée.

Skills

Télécommunication

Service à la clientèle

Compétences en informatique

Education

High school diploma or GED

Tools

MS Office Suite

CRM tool

Job description

If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time Service Receptionistto work at our busy dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.

At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

Benefits

Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Family owned and operated
Long term job security

Responsibilities

Answering inbound sales and service calls
Operate busy switchboard & communicate efficiently with all customer & internal teams
Collecting payment for both service and parts customers
Greeting customers upon arrival and exit
Maintaining a professional appearance and demeanor at all times

Qualifications

High school diploma or GED
Prior experience in telemarketing and/or hospitality
Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
Computer proficiency, particularly in MS Office Suite (Word and Excel)
Ability to learn new software programs
Professional business appearance and demeanor
Flexibility with regard to scheduling
Automotive Dealership Prior experience with an automotive dealership a plus
Public relations experience, a plus
Cold call experience, a plus
Experience using a customer relationship management (CRM) tool, a plus
Experience running a business switchboard, a plus