Service Cashier

Champion Porsche; Pompano Beach (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Champion Porsche is seeking a Service Cashier/Administrator to process payments for service work and parts, reconcile repair orders and invoices, and collect money from Parts and Service transactions at the dealership.

Responsibilities include inspecting orders for accuracy, handling cash, checks, or charged accounts, and providing receipts. The role supports the service and accounting teams and ensures smooth daily operations.

Qualifications

• Experience handling payments and cash transactions preferred.
• Strong attention to detail in reconciling orders and invoices.

Responsibilities

• Inspect every repair order and/or parts invoice for proper completion and accuracy.
• Reconcile repair orders by transferring information to soft copies.
• Collect the total retail charges from the customer in cash, check or authorized charge account.
• Provide the customer with change and/or receipt.
• Complete the accounting section of the repair order as directed by management.
• Update the customer's service history file per department procedures.
• Deliver closed repair orders and invoices to the accounting department.
• Control keys for completed repair orders and return them with bills paid.
• Answer the service department telephone and take messages when needed.
• Ensure loaner vehicles are checked in and documented; escort customers to vehicles.

Skills

Cash handling

Customer service

Education

High school diploma

Tools

POS System

Job description

The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership

• Inspect every repair order and/or parts invoice for proper completion and accuracy
• Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies
• Collect the total retail charges from the customer in cash, check or authorized charge account
• Provide the customer with the proper change and/or receipt
• Complete the accounting section of the repair order as directed by the Service Director
• Update the customer's service history file according to the procedures specific to the department's service history system
• Deliver to the accounting department all repair orders and parts invoices closed during the business day
• Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid
• Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the person needed is not available
• Control and turn into the business office any sublet bills associated with the repair orders
• Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
• Perform any other administrative tasks as directed by management
• Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
• Ensure loaner vehicles are checked in properly for damage and fuel usage.
• Responsible for ensuring proper documentation requirements are met for all loaner contracts.
• Escort customers to the vehicle; perform a walk around, cover preexisting damage, and fuel levels.

Job Type:

• Full-time
• 401(k) matching
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Job Type
Service