SERVICE CASHIER

Priority Dispatch Corp.; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in customer service at Bachman Chevrolet seeks an Entry-Level Customer Service Representative to manage transactions and ensure customer satisfaction. Applicants should possess a high school diploma and ideally have some related experience. This full-time position offers competitive hourly wages along with benefits including medical and growth opportunities.

Benefits

Medical & Health Savings Account

Medical & Dental

Vision Insurance

Disability & Life Insurance

Paid Vacation/Holidays

Paid Training

401K

Growth opportunities

Qualifications

• High school diploma or equivalent; one to three months related experience.
• Valid Driver's License required.

Responsibilities

• Greets customers and computes bills for service and parts transactions.
• Handles cash, checks, and credits while maintaining accurate cash drawer.
• Files repair orders and manages customer complaints.

Skills

Customer Service

Cash Handling

Communication

Education

High school diploma or equivalent

Job description

Job Details

Level: Entry

Job Location: Bachman Chevrolet - Louisville, KY

Position Type: Full Time

Salary Range: $15.00 - $17.00 Hourly

Why Bachman?

Place an application with us! Bachman Auto Group has been around since 1985. As a company, we are proud of the atmosphere we have created for our employees. Family values, community involvement, and treating people with respect is just part of the culture we have built over the years.

Full Time Benefits

• Medical & Health Savings Account

• Medical & Dental

• Vision Insurance

• Disability & Life Insurance

• Paid Vacation/Holidays

• Paid Training

• Volunteer Opportunities

• Closed on Sundays

• 401K

• Growth opportunities

• Family-owned & family-friendly environment

• Competitive pay packages

• ASE Certification Reimbursement (Technicians)

SUMMARY

Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction

ESSENTIAL DUTIESinclude the following. Other duties may be assigned.

Greets customers as they arrive in a pleasant and professional manner.

Computes customer bills

Receives cash, checks and credit card payments from customers; records amount received.

Makes change and issues receipts to customers and denotes the method of payment on the receipt.

Provides cash refunds or credit memorandums to customers for returned merchandise as dictated by company policy.

Maintains accurate cash drawer and reconciles daily

Refers customers who have questions about the work performed, additional maintenance or repairs, etc. to the service advisor or other appropriate individual.

Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individual for resolution.

Maintains and files repair orders, parts invoices, and lists missing documents

Closes all open invoices and ensures that all repair orders and supporting documentation are scanned into the electronic filing system and appropriately categorized for efficient recall.

Checks the company's designated human resource site bi-weekly and completes all required training

Maintains a professional appearance in keeping with departmental guidelines.

Keeps work area neat and clean

Performs other duties as assigned

QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.