Service Business Consultant

KHS USA INC; Waukesha (WI); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

401K with Company Match

Educational reimbursement

Medical, Dental, Vision insurance

Paid Time Off

10 Paid Holidays

Life and Disability Insurance

Job summary

KHS USA INC is seeking a Service Business Consultant in a remote role with up to 50% travel, based in Waukesha, WI. You will drive aftermarket products and services, manage lead generation, opportunities, and customer engagement to grow revenue.

The role collaborates with engineering, Conversions Manager, and regional staff to develop proposals and close orders, ensuring targets and KPIs are met while maintaining strong customer relationships.

Qualifications

• Bachelor's degree in business management, engineering or related field.
• 5 years of sales experience in the packaging industry.
• Experience in CRM/ERP systems; SAP preferred.
• Ability to travel up to 50% by public transportation.

Responsibilities

• Acts as the primary point of contact for aftermarket sales inquiries and customer negotiations.
• Ensures follow-up on leads and opportunities; drives quoting activity.
• Identifies aftermarket sales opportunities and collaborates with regional staff to close orders.
• Develops proposals with Conversions Manager and engineering.
• Achieves sales targets on time and within budget; tracks KPIs.
• Travels to field sites for sales calls and conflict resolution.
• Coordinates with regional staff to ensure proper execution of aftermarket solutions.
• Communicates with internal/external stakeholders for project execution.
• Expedites emergency quotes when needed.
• Monitors lead conversion, pipeline growth and revenue metrics.
• Contributes to annual business plans for lead generation and market expansion

Skills

Sales experience

CRM/ERP navigation

MS Office

Communication

Education

Bachelor's degree in business management or related field

Tools

SAP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Business Consultant

Regular full-time Professionals Waukesha, WI, US

KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?

The Service Business Consultant at KHS USA has the opportunity to brand this role like it’s their own business and drive aftermarket products and services, ensuring increased revenue through effective lead generation, opportunity management, and customer engagement. The After Market Sales works within KHS USA product lines to achieve excellence in sales execution, optimizing resources and maintaining efficient and effective utilization in an atmosphere of professional excellence. This is a remote position with travel requirements up to 50%.

Your Responsibilities:

• Acts as the primary point of contact for aftermarket sales inquiries and customer negotiations.
• Ensures proper follow-up on sales leads and opportunities log; increases sales revenues each year through proactive customer outreach and driving quoting activity.
• Identifies key aftermarket sales opportunities to proactively sell to customers; collaborates with regional staff to help close orders.
• Works closely with the Conversions Manager and engineering to develop proposals and identify new sales opportunities.
• Responsible for achieving sales targets on time and within budget, while maintaining KPI.
• Visits the field for sales calls, and conflict resolution to build strong customer relationships.
• Works closely with the regional staff to ensure aftermarket solutions are executed properly in the field; removes barriers between sales, engineering, and field service to support teamwork and process focus.
• Communicates at all levels, both internal and external, to ensure project execution.
• Expedites critical emergency requests for quotations through the system when necessary.
• Manages Key Performance Indicators as directed by management regarding sales performance, including lead conversion rates, opportunity pipeline growth, and sales revenue metrics.
• Contributes to annual business plans to set the future path of the After Market Sales group, including strategies for lead generation and market expansion

Your Profile:

• Bachelor’s degree in business management, engineering or related field
• 5 years of sales experience in the packaging industry or two of those years at KHS
• Equivalent combination of education and experience.
• Must be able to navigate CRM and ERP systems, SAP preferred
• Experience in MS Office.
• Ability to travel up to 50 percent of the time on public transportation including airlines
• Valid passport and drivers’ license required.
• Medical, Dental, Vision insurance offered at 30 days of employment
• Generous Educational Reimbursement program
• Company sponsored Life and Disability Insurance
• Paid Time Off
• Ten (10) Paid Holidays per year
• 401K with Company Match

In order to ensure our success in the future, too, we need first-class employees – and we also have plenty to offer them.