Service BDC Lead | Training & Performance Coach

Ted Moore Auto Group; Tulsa (OK); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Health, Dental, Vision, Life, FSA

401K with match

Paid vacations

Free parking

Descripción de la vacante

Ted Moore Auto Group in Oklahoma is seeking a Service BDC Coordinator to lead the Service BDC department, train agents, monitor performance, and communicate with the Service BDC Coordinator to uphold department standards.

The ideal candidate is a team player with strong communication, organization, and time-management skills, proficient in MS Office and CRM tools, and able to handle a fast-paced environment while maintaining accuracy and reliability.

Formación

• Must work well in a team environment.
• Excellent time management and ability to prioritize work.
• Attention to detail and ability to solve problems.
• Excellent written and verbal communication skills.
• Strong organizational skills with ability to multi-task.

Responsabilidades

• Train new employees on department processes, procedures, and goals.
• Assist with coordinating service BDC agents on performance and duties.
• Produce daily, weekly and monthly reports.
• Continued learning of new systems and products.

Conocimientos

Team player

Positive attitude

Time management

Communication skills

Organizational skills

Attention to detail

Problem solving

Multitasking

Reliability

Educación

Associates degree

Herramientas

CRM software

Xtime

Microsoft Office

Google Suite

Descripción del empleo

Ted Moore Auto Group in Oklahoma is seeking a Service BDC Coordinator to lead the Service BDC department, train agents, monitor performance, and communicate with the Service BDC Coordinator to uphold department standards.

The ideal candidate is a team player with strong communication, organization, and time-management skills, proficient in MS Office and CRM tools, and able to handle a fast-paced environment while maintaining accuracy and reliability.