Service Bartender

Acme Oyster House; New Orleans (LA); On-site; USD 35,000 - 52,000; Full time

Job summary

Acme Oyster House in New Orleans is seeking an on-site Bartender who will set up, maintain and operate the service bar. You will take to-go orders, prepare and serve alcoholic and non-alcoholic beverages to guests, and assist in maintaining the bar and related service areas.

The role requires on-site attendance and strong guest service skills. Responsibilities include handling payments, promoting positive guest relations, and coordinating with servers and kitchen staff to ensure guest

Qualifications

• Minimum 1 year experience as a bartender or bar-back.
• Able to communicate effectively with managers, staff and guests.
• Knowledge of state liquor regulations and responsible alcohol service.
• Ability to perform basic math and make accurate change.

Responsibilities

• Set up, stock and maintain the service bar.
• Take to-go orders and prepare/serve alcoholic and non-alcoholic beverages.
• Prepare bar drink orders for service staff and assist with cash handling.
• Promote positive guest relations and resolve complaints with manager involvement.
• Ensure accurate billing, pre-print guest checks and review for accuracy.
• Maintain cleanliness, organization and sanitation of the bar and work area.

Skills

Bartender

Cash handling

Guest service

Communication

Attention to detail

Education

High school diploma

Liquor/wine service certification

Tools

POS system

Cash register

Job description

JOB OVERVIEW:Responsible for the set-up, maintenance and operation of the service bar. Take to go orders, prepare and serve alcoholic, non-alcoholic beverages to guests courteously and efficiently according to restaurant recipes, standards and procedures. Prepare bar drink orders for service staff. Promote positive guest relations. Collect Payments. Assist in the maintenance of the restaurant, service areas and equipment.PHYSICAL DEMANDS and WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions.While performing the duties of this job the employee is consistently required to stand and walk often for the duration of the work shift. The position requires use of hands and fingers to handle or feel objects, tools and controls, and hearing and sight. The employee is often required to walk, reach with hands and arms, stoop, bend, crouch and to taste and smell.The employee must regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, low light vision and depth perception.The employee is occasionally exposed to cold and heat and to moderate to loud noise.NOTE:This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be expected and required to perform any other job-related duties assigned by their supervisor or any other manager while on duty.This document does not create an employment contract, implied or other. Nor does it change the at-will employment relationship between the employee and this company.QUALIFICATIONS and COMPETENCIES:Essentials:Regular on-site attendance required.Minimum of 18 years of age to serve alcoholic beverages.Minimum of 1 year experience as a bartender or bar-back.Regular on-site attendance requiredAbility to effectively communicate with managers, staff and customers to each's understanding.Ability to compute basic mathematical calculations.Ability to handle money and make accurate change.Ability to provide legible communication.Flexible and Adaptable with strong stress management skills.Certification in alcohol awareness program.Desirable:High school diploma, some college.Certificate of training in liquor, wine and food service.Experience in bartending, cash handling and computers.ESSENTIAL JOB FUNCTIONS:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Regular and on-site physical reliable attendance.Maintain positive guest relations at all times. Always strive to exceed guests expectations.Maintain complete knowledge of all menu items, liquor brands, wines, beers and non-alcoholic selections along with the correct glassware, garnishes and presentation standards and efficiently operate the POS system.Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.Maintain complete knowledge and comply with all departmental policies and service procedures.Complete opening, running and closing side work according to standards and assignments and maintain organization, sanitation standards and cleanliness at all times.Communicate with servers, kitchen and other bartenders and coordinate entire station to ensure guest satisfaction with the food, beverages and service.Obtain assigned bank and ensure accuracy of contracted money. Keep banks secure at all times.Ensure that all drink orders from servers are accurately rung into the P.O.S. system before giving drinks to them.Handle all guest complaints promptly and always involve a manager.Pre-print all guest checks and review for accuracy before presenting to the guest.Adhere to payment, cash handling and credit policies and procedures. Ability to make change.Count bank and handle financial check out at the end of the shift. Report all tips.Report to work in clean and neat uniform. Abide by all personal appearance and hygiene standards.Assist in training new employees according to restaurant standards.