Service Associate - Reserve (Teller)

First Merchants Bank; Liberty Corners (IN); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Medical/Dental/Vision

401k

HSA/FSA

Vacation/Sick Time

Paid Holidays

Parental Leave

Tuition Reimbursement

Additional Benefits

Descripción de la vacante

First Merchants is seeking a customer-focused teammate to support daily banking operations at our local branch. You will respond to customer requests, process transactions, and build loyalty while following security policies.

You will also promote bank products, participate in meetings and coaching, and contribute to a high-performing sales culture. A high school diploma and basic experience are required; comprehensive benefits are offered.

Formación

• High School Diploma or Equivalent required.
• 3 months of sales, cash handling, or related experience preferred.

Responsabilidades

• Respond to customer requests for banking transactions.
• Balance cash, daily transactions, vault and ATM; ensure accuracy and security.
• Sell bank products and make referrals to support branch goals.

Conocimientos

Sales experience

Cash handling

Customer service

Educación

High School Diploma or Equivalent

Descripción del empleo

As part of this role, you will:

• Provide excellent customer service by:
  • Responding to customer requests for banking transactions.
  • Answering customer inquiries and problems with solutions that meet the customer\'s current needs.
  • Continually building customer loyalty and customer advocates.
• Contribute to overall banking center operation by:
  • Balance cash, daily transactions, vault and ATM.
  • Understanding and ensuring compliance, regulations and reporting.
  • Following information security policy and verification procedures to protect customer privacy.
  • Assist with opening and/or closing banking center.
• Actively participate in a high performing sales environment by:
  • Selling bank products, making customer referrals and other activities to support the goals.
  • Knowing about all bank products.
  • Participating in daily/weekly meetings and coaching sessions.

To be successful in this position, we require the following:

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

\"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.\"

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.