Service Associate (Part Time Teller 20-24 Hours)

First Merchants Corporation; Lanesville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Base Pay PLUS Bonuses

Paid Time Off

401k with employer match

Education Reimbursement program

Additional Benefits

Job summary

First Merchants Corporation is seeking a customer-focused professional to support our banking center in handling customer requests and transactions. You will help customers with inquiries, process transactions, and contribute to building loyalty while supporting sales goals.

The role emphasizes accuracy in cash handling, compliance with regulations, and teamwork in a high-performing banking center environment. Join us to help customers manage their financial needs while growing with the company.

Qualifications

• High School Diploma or Equivalent is required.
• 3 months of sales, cash handling, or related experience required.

Responsibilities

• Respond to customer requests for banking transactions.
• Answer customer inquiries and problems with solutions that meet the customer’s current needs.
• Balance cash, daily transactions, vault and ATM; ensure compliance and reporting.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or Equivalent

Job description

• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually building customer loyalty and customer advocates.
• Contribute to overall banking center operation by:
• Balance cash, daily transactions, vault and ATM.
• Understanding and ensuring compliance, regulations and reporting.
• Following information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Actively participate in a high performing sales environment by:
• Selling bank products, making customer referrals and other activities to support the goals.
• Knowing about all bank products.
• Participating in daily/weekly meetings and coaching sessions.

As Part Of This Role, You Will

• Provide excellent customer service by:
  • Responding to customer requests for banking transactions.
  • Answering customer inquiries and problems with solutions that meet the customer’s current needs.
  • Continually building customer loyalty and customer advocates.
• Contribute to overall banking center operation by:
  • Balance cash, daily transactions, vault and ATM.
  • Understanding and ensuring compliance, regulations and reporting.
  • Following information security policy and verification procedures to protect customer privacy.
  • Assist with opening and/or closing banking center.
• Actively participate in a high performing sales environment by:
  • Selling bank products, making customer referrals and other activities to support the goals.
  • Knowing about all bank products.
  • Participating in daily/weekly meetings and coaching sessions.

To be successful in this position, we require the following:

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

First Merchants Offers The Following

• Base Pay PLUS Bonuses
• Paid Time Off
• 401k with employer match
• Education Reimbursement program
• Additional Benefits

A Little About Us

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations.

Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision Is

To enhance the financial wellness of the diverse communities we serve.

Our Mission Is

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."