Service Associate (Part Time Teller 20-24 Hours)

First Merchants Corporation; Decatur (IN); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking organization as a Part-Time Service Associate (Teller) where your passion for customer service can shine! This role is perfect for someone eager to provide high-quality banking experiences while efficiently handling transactions. You'll not only assist customers with their banking needs but also contribute to building customer loyalty and advocating for their financial wellness. With a supportive team environment, you'll have the opportunity to grow your skills and make a meaningful impact in the community. If you’re ready to embark on a rewarding career path, apply today and be part of a team that values inclusion and belonging.

Benefits

Paid Time Off

401k with employer match

Education Reimbursement program

Additional Benefits

Qualifications

• 3 months of sales or cash handling experience required.
• High School Diploma or equivalent is a must.

Responsibilities

• Respond to customer requests for banking transactions.
• Sell bank products and contribute to a high-performing sales environment.

Skills

Customer Service

Sales Skills

Cash Handling

Education

High School Diploma or Equivalent

Job description

Job Category: Branch Banking

Requisition Number: SERVI010528

Posted: January 23, 2025

Type: Part-Time

Locations

Showing 1 location

First Merchants Bank is seeking a Service Associate (Teller) - Part Time to join our team! This part-time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services to meet the current and future financial needs of bank customers. We support you so you can exceed personal production goals while delivering a meaningful customer experience.

As part of this role, you will:

• Respond to customer requests for banking transactions.
• Answer customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually build customer loyalty and customer advocates.
• Contribute to overall banking center operation by:
• Balancing cash, daily transactions, vault and ATM.
• Understanding and ensuring compliance, regulations and reporting.
• Following information security policy and verification procedures to protect customer privacy.
• Assisting with opening and/or closing the banking center.
• Actively participating in a high performing sales environment by:
• Selling bank products, making customer referrals and other activities to support the goals.
• Knowing about all bank products.
• Participating in daily/weekly meetings and coaching sessions.

To be successful in this position, we require the following:

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

First Merchants offers the following:

• Paid Time Off
• 401k with employer match
• Education Reimbursement program
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is: To enhance the financial wellness of the diverse communities we serve.

Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!