Service Associate, Part Time - Chestnut Hill

Bloomingdale's Inc.; Massachusetts; On-site; USD 30,000 - 40,000; Full time

Job summary

Bloomingdale's seeks a B-Helpful Professional to enhance the in-store shopping experience. This role requires strong interpersonal skills and adaptability to assist customers with various services, including returns and online order pickups. Join a dynamic team committed to customer satisfaction.

Benefits

Medical, Dental, Vision Benefits

Paid Time Off

Flexible Holiday Time-Off

401(k) plan options

Employee Discount

Qualifications

• No prior experience required.
• Strong interpersonal skills required.

Responsibilities

• Create a seamless and enjoyable in-store experience.
• Assist with Buy Online Pick-up in Store orders.
• Process returns and facilitate appointment bookings.

Skills

Interpersonal Skills

Adaptability

Teamwork

Education

High School Diploma

Job description

About

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale’s a unique shopping destination. Everyone plays a critical role in bringing our mission to life. We believe all colleagues have a voice and can share their thoughts with leadership. Our colleagues are passionate, driven, entrepreneurial, and collaborative. We embrace diversity of background, thought, and opinion while having fun along the way.

Job Overview

The B-Helpful Professional is highly energetic and engaged, serving as a “go-to” resource for our customers and associates throughout the store. To deliver our mission to be like no other store in the world, our B-Helpful Professional possesses speed, attention to detail, a collaborative spirit, and teamwork to create an easy and fun shopping experience. They manage an in-store service hub, assisting with Buy Online Pick-up in Store orders (BOPS), processing returns, providing tourism information, and facilitating appointment bookings for in-store services.

Essential Functions

• Create a seamless and enjoyable in-store experience by greeting and engaging customers with genuine and friendly interactions.
• Be proficient with technology and embrace its use.
• Participate in merchandising and operational activities relevant to the role.

Competencies

• High School Diploma or equivalent required.
• No prior experience required.
• Strong interpersonal skills with the ability to communicate effectively with diverse customers and peers.
• Resourceful and adaptable to changing priorities.
• Self-starter who works well independently and in a team, with flexibility to work retail hours including days, evenings, weekends, and holidays.

Physical Requirements

• Prolonged periods of standing and walking around the store.
• Reaching, crouching, kneeling, stooping, and color vision capabilities.
• Frequent use of computers and technology, including handheld devices and cash registers.
• Ability to lift/move up to 25 lbs. frequently.