Service Associate, Part Time - Bloomie's Mosaic

Bloomingdale's; Merrifield (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Performance bonus

Referral bonus

Merchandise discounts

Inclusive environment

Empowerment to perform impactful work

Employee Assistance Program

CRG opportunities

Job summary

Bloomingdale's in Merrifield, VA seeks a B-Helpful Professional to be a go-to resource for customers and associates. You will manage an in-store service hub, assist with Buy Online Pick-up in Store (BOPS), process easy returns, and help book appointments for in-store services.

The role emphasizes speed, attention to detail, teamwork, and a friendly, tech-savvy approach to creating a fun shopping experience for guests.

Qualifications

• Customer-focused individuals with strong interpersonal skills.
• No prior experience required; eagerness to learn on the floor.
• Ability to communicate clearly with diverse customers and peers.

Responsibilities

• Greet customers and provide a genuine, friendly interaction.
• Embrace and use technology to assist customers and complete transactions.
• Participate in merchandising and operational tasks as needed.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High School Diploma or equivalent

Tools

POS system

Job description

Our Brand

Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.

What We Can Offer You

• Performance and Referral bonus opportunities
• Merchandise discounts
• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Job Overview

The B-Helpful Professional is highly energetic and engaged, serving as a "go to" resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.

Essential Functions

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
• Embrace and be proficient with technology
• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

• Candidates with a High School Diploma or equivalent are encouraged to apply
• No experience required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs
• Bring your creativity, energy, and ideas to the Bloomingdale's team

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.