Service Associate - North Michigan

brobstongroup.com - Jobboard; Chicago (IL); On-site; USD 28,000 - 35,000; Part time

Job summary

Brobstongroup.com - Jobboard in Chicago seeks customer service associates to provide exceptional support at the North Michigan Avenue store. Responsibilities include assisting with purchases, returns, and inquiries while maintaining a clean and welcoming environment. Flexible hours including evenings and weekends are required.

The ideal candidate has 1-2 years of retail or customer service experience, strong communication skills, and a customer-focused attitude.

Qualifications

• 1-2 years of retail or customer service experience preferred.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to stand for extended periods, perform light lifting, and work a flexible schedule including nights and weekends.

Responsibilities

• Greet and assist customers, answer product and availability questions, and make personalized recommendations.
• Process sales transactions, returns, exchanges, and special orders accurately using point-of-sale systems.
• Maintain visual merchandising standards, replenish stock, and ensure the sales floor and fitting rooms are tidy.
• Collaborate with team members to meet customer needs and support store operations and promotions.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Summary

Provide exceptional service to customers at the North Michigan Avenue store by assisting with purchases, returns, and inquiries. Support the sales floor through merchandising, stocking, and maintaining a clean and welcoming environment. Work flexible hours including evenings, weekends, and holidays to meet store needs.

Responsibilities

• Greet and assist customers, answer product and availability questions, and make personalized recommendations.


• Process sales transactions, returns, exchanges, and special orders accurately using point-of-sale systems.


• Maintain visual merchandising standards, replenish stock, and ensure the sales floor and fitting rooms are tidy.


• Collaborate with team members to meet customer needs and support store operations and promotions.

Requirements

• 1-2 years of retail or customer service experience preferred.


• Strong communication and interpersonal skills with a customer-focused attitude.


• Ability to stand for extended periods, perform light lifting, and work a flexible schedule including nights and weekends.


• High school diploma or equivalent.