Service Associate - Night

EōS Fitness; Town of Texas (WI); On-site; USD 11,000 - 12,000; Part time

Benefits offered by this job

Free membership for employee and one family member

Discounted personal training and merchandise

Daily pay offered

Competitive pay plus vacation, holiday, and sick pay

401(k) with company matching

Job summary

EōS Fitness, located in Town of Texas, WI, is seeking an Overnight Service Associate to provide a welcoming experience for all members. Responsibilities include greeting guests, managing check-ins, and ensuring member satisfaction. Ideal candidates should have customer service experience and a passion for fitness.

This position requires overnight availability from 10 pm to 6 am and includes opportunities for professional development and benefits such as free membership and competitive pay.

Qualifications

• Previous experience in customer service or front-desk role.
• Experience or strong interest in the fitness industry is a plus.
• Must be able to work overnight hours – 10 pm – 6 am.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Check-in members and guests using the gym’s management system.

Skills

Customer service experience

Interpersonal skills

Multitasking

MS Office proficiency

Organizational skills

Tools

Gym management software

Job description

Position Overview

Dallas, TX: Ferguson Rd/Highland Rd (Claremont)

EōS Fitness is bold, upbeat, and motivating. The Overnight Service Associate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym’s commitment to exceptional service. The Associate handles member inquiries and requests, offers knowledgeable assistance, and ensures every individual feels valued and supported in their fitness journey. Duties may evolve based on management discretion.

Position Purpose

Be a great host, the members’ best source of information, and create a fun atmosphere for members, guests and staff.

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check‑in members and guests using the gym’s management system.
• Oversee and manage check‑in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Complete gym walks to rack weights, pick up trash, and perform bathroom and locker room checks.

Qualifications

• Previous experience in customer service or front‑desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem‑solving skills.
• Must be able to work overnight hours – 10 pm – 6 am; may vary on business needs.
• Someone who embraces our Core Values.

Requirements

• CPR certification required within 30 days of hire.
• Must attend all mandatory company training within 30 days of employment.
• Follow all current company policies and standard operating procedures, which may be updated or changed over time.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lb.
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from database or email system.

Hourly Pay Range

$11 – $12 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted personal training and merchandise – including supplements.
• Employee referral program.
• Daily pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.*
• Group health, dental, vision, supplemental life, and employee assistant program are offered!*
• 401(k) + company matching!*.
• Personal education growth options with Sophia Learning.

*Based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.