Service Associate - Maine/NH

Stryker; Portland (ME); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and prescription drug insurance

Dental and vision insurance

401(k) plan

Employee Stock Purchase Plan (ESPP)

Job summary

A leading medical equipment company in the United States is seeking a Service Associate in Maine/NH. This field-based position involves collecting single-use devices at hospitals and providing training and support to hospital staff. The ideal candidate must be customer-oriented, physically capable of lifting 40 pounds, and possess a valid driver's license. This is a full-time, entry-level role with comprehensive health benefits and the opportunity to make an impact in healthcare.

Qualifications

• Valid and unrestricted driver's license and appropriate insurance to travel by car.
• Must use personal vehicle (drive 80-100 miles/day depending on territory).

Responsibilities

• Collect single-use devices at hospitals within the designated territory.
• Engage with hospital staff to provide optimal customer service.
• Manage inventory and supply materials for hospitals.

Skills

Customer oriented

Physically able to lift up to 40 pounds

Team player

Relationship-builder

Education

High school degree or GED

Job description

Join to apply for the Service Associate - Maine/NH role at Stryker.

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Who We Want

• Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships.
• Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground‑floor experience of our business.
• Challengers. People who continually seek improvement for the business and their customers.
• Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.
• Collaborative networkers. Relationship‑savvy people who intentionally make connections with both internal partners and external contacts. Self‑directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What You Will Do

As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will also get to engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution’s bins and what devices can be collected. Partnering with the sales representatives in your assigned territory, you will manage inventory, help with the education cadence, and supply of materials for your hospitals.

What You Need

• Physically able to lift up to 40 pounds on a daily basis.
• Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.
• Highschool degree or GED.
• Use of your personal vehicle (drive 80-100 miles/day depending on territory).

Work From Home: Field-based

Compensation Grade: 7. Customer Support - Customer Site.2

Travel Percentage: 50%

Pay rate will not be below any applicable local minimum wage rates.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short‑term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Appliances, Electrical and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing