Service Associate II Su-Th 2pm-11pm

FTZ Fritz; Jurupa Valley (CA); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental coverage

Vision coverage

Flexible Spending Account

Health Savings Account

401(k) retirement program

Vacation

Paid Holidays and Personal time

Paid Sick and Family and Medical Leave

Job summary

UPS is seeking a Healthcare Service Associate II to perform order fulfillment, receiving, picking, packing and shipping of healthcare products in our warehouse facilities. You will support customer service initiatives and ensure accuracy, safety, and quality in daily operations.

Responsibilities include handling RF scanners, using WMS, and maintaining compliance with safety standards. The role involves lifting up to 70 lbs and working across ambient, refrigerated, or freezer environments as

Qualifications

• Must be a U.S. citizen or eligible to work in the U.S.
• Ability to lift up to 70 lbs.
• Experience with warehouse activities: picking, packing, shipping, receiving, cycle count, and inventory audit.
• Ability to operate RF scanners and a warehouse management system (WMS).
• Follow defined processes with accuracy and minimal supervision.
• Ability to work in ambient, refrigerated, or freezer environments.
• Successful completion of background check and drug screen.

Responsibilities

• Receive priority healthcare products into the warehouse facility.
• Store products and put-away stock.
• Pick, pack and ship orders.
• Provide customer service support related to orders.
• Maintain accuracy, safety and quality in all warehouse tasks.
• Use WMS to manage inbound/outbound and inventory control.
• Support SLAs and KPI performance measures.

Skills

Lift 70 lbs

Warehouse tasks

RF scanner use

Tools

RF scanners

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Healthcare Service Associate II: The primary component of our Healthcare team is order fulfillment, including receipt of our customers’ priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world’s medical devices, testing equipment, pharmaceuticals and more. Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. For us, it’s more than a package, it’s a patient. Healthcare Service Associates II help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers, and improve the products and services they offer.

• The ability to lift up to 70 lbs
• An ability to perform all warehouse activities including but not limited to picking, packing, shipping, receiving, put-away, cycle count, and inventory audit
• Utilize radio frequency (RF) scanners to electronically perform warehouse activities
• Perform all tasks using defined job processes with a high level of accuracy and minimal supervision
• Utilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control
• Ensure transaction accuracy along with safety and quality compliance
• Works in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spaces
• Successful completion of background check and a drug screen is required

Excellent weekly pay. 401(k). Medical, dental and vision after a waiting period. Delivers hands‑on work, typically related to the core UPS business operations.

Follows established processes and procedures to execute work efficiently and safely. Performs manual work that requires skills developed through formal training or work experience. Works within established procedures and guidelines. Completes assigned tasks with a moderate degree of supervision.

Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network.

Employment Details

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. UPS does consider job applicants with prior criminal convictions.

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range

The base pay for this position ranges from $20.70/hr to $33.60/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job‑related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short‑term and/or long‑term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program

Company Background

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.