Service Associate

EōS Fitness; Texas; On-site; USD 13,776 - 17,908; Part time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

401(k) with company matching

Competitive pay plus vacation, holiday, and sick pay

Job summary

A fitness company in Wisconsin seeks a Service Associate to create a welcoming environment for members and guests. Responsibilities include greeting members, providing information on gym services, and handling inquiries. Candidates should have customer service experience, strong interpersonal skills, and the ability to multitask. This role requires CPR certification and flexibility in working hours. Benefits include free membership, competitive pay, and healthcare options. Join a collaborative team today!

Qualifications

• Previous experience in customer service or a front desk role.
• Experience or strong interest in the fitness industry.
• Excellent interpersonal skills with a customer-focused attitude.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Check-in members and guests using the gym's management system.

Skills

Customer service experience

Strong interpersonal skills

Ability to multitask

Proficiency in MS Office

Organizational skills

Tools

Gym management software

Job description

Join to apply for the Service Associate role at EōS Fitness.

EōS Fitness is bold, upbeat, and motivating. It offers a work environment that is as empowering as its fitness routines. Our core purpose is to create loyal, lifelong fans and exercise practitioners. Our core values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Position Purpose

Be a great host, the members' best source of information, and create a fun atmosphere for members, guests and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly.
• Check‑in members and guests using the gym’s management system.
• Oversee and manage check‑in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance.
• Support a clean and well‑maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Qualifications

• Previous experience in customer service or a front‑desk role.
• Experience or strong interest in the fitness industry (plus).
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem‑solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Alignment with our core values.

Requirements

• CPR certification required within 30 days of hire.
• Attend all mandatory company trainings within 30 days of employment.
• Follow all current company policies and standard operating procedures, which may be updated or changed over time.
• Ability to work in a gym setting; move throughout club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports.

Hourly Pay Range

$10—$13 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily pay offered – access funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistance program, and pet insurance.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.
• Benefits based on eligibility, tenure, and full‑time versus part‑time employment.

EEO Statement

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE. EEO is The Law – click here for more information. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at [e-mail] or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.