Service Associate

Garnet Health Medical Center; City of Middletown (NY); On-site; USD 19,000 - 32,000; Full time

Job summary

Garnet Health Medical Center-Middletown in New York is seeking a Service Associate to support patient flow, transport patients, and maintain a clean, safe environment for patients, staff and visitors.

The role requires a High School Diploma, Basic Life Support, and at least one year of medical office experience, with the ability to lift up to 40 lbs. The hospital notes a competitive benefits package and potential evening/weekend hours.

Qualifications

• Ability to read and comprehend infection practices and hazardous chemical warnings.
• Must have basic computer literacy skills.
• Ability to read and write English and understand oral instructions.

Responsibilities

• Transport patients and maintain medical equipment.
• Maintain a clean, safe, and welcoming environment for patients, staff, and visitors.
• Collaborate with team members to support hospital operations.

Skills

Reading comprehension

Infection control

Customer service

Phone etiquette

Education

High School Diploma or equivalent

Tools

Basic computer literacy

Job description

Overview

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Service Associate on our Service Associate team at/in Garnet Health Medical Center-Middletown.

Responsibilities

The Service Associate position encompasses many duties. This person must be able to multi task and prioritize work in a high demand work environment while maintaining a high level of professionalism. The service associate ensures a clean safe attractive environment for patients, employees and visitors . The service associate will also be responsible for transporting patients and maintaining medical equipment.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from Garnet Health System. We invite and encourage each candidate to discuss salary / hourly specifics during the application and hiring process.

The range for the role is $22.72 - $23.41 hourly.

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Qualifications

Ability to read and comprehend infection practices and hazardous chemical warnings. Ability to follow oral and written instructions. Must have basic computer literacy skills.

Minimum Education: High School Diploma or equivalent. Ability to read and write English and understand oral instructions

Minimum Experience: One year experience in a medical office or professional environment with high volume. Demonstrated skills in organization and prioritization. Demonstrates excellent interpersonal skills, telephone etiquette, and computer literacy. Basic knowledge of data base systems to run and enter information into disinfection programs.

Required Certification/Registration:

Current Basic Life Support (BLS) certification required.

Preventing and Managing Crisis Situations (PMCS/Code Gray Training) to be completed within three (3) months of hire and annually thereafter.

Physical Requirements: Extensive standing and walking. Other physical movements required such as climbing, bending, and lifting. Must be able to lift weights up to 40 lbs. most of the day.

Working Conditions:

Environmental Demands and Exposure to Hazards: Works in a clean, well- lighted, heated or ventilated facility.Works indoors, with considerable public contacts. Frequent patient contact. Often exposed to odors and infectious waste. Frequent exposure to water and detergents. Some exposure to disagreeable elements. Work area is centrally located with many various activities taking place, creating distractions to the worker.

Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 40 lbs.

Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.

Workplace type

On-site