Service Associate

EōS Fitness; Brandon (FL); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Free membership for you and a family member

Discounted training and merchandise

Daily pay access

401(k) with company matching

Health, dental, and vision insurance

Job summary

EōS Fitness in Brandon, Florida, is seeking a Front Desk Associate who will be the first point of contact for members and guests. The role involves greeting individuals with a professional attitude and providing essential information about services and memberships.

Candidates should have prior customer service experience and excellent interpersonal skills. This position offers flexible scheduling, competitive pay, paid time off, and benefits like health insurance and a free gym membership for you and one family member.

Qualifications

• Previous experience in a customer service or front desk role.
• Flexibility to work evenings, weekends, and holidays.
• CPR certification required within 30 days of hire.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Manage check-in alerts and notifications.

Skills

Customer service experience

Excellent interpersonal skills

Ability to multitask

CRM software proficiency

Strong organizational skills

Tools

Gym management software

MS Office Suite

Job description

FLBBB - Brandon: Bell Shoals Rd / E Bloomingdale Ave

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Position Purpose

Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well‑maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem‑solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Someone who embraces our Core Values.

Requirements

• CPR certification required within 30 days of hire.
• Must attend all mandatory company trainings within 30 days of employment.
• Follow all current company policies and standard operating procedures, which may be updated or changed over time.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from database or email system.

Hourly Pay Range: $15 - $16 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program.
• 401(k) + Company matching.
• Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy.