Service Assistant - Roswell, GA

Lucid Motors; Roswell (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Lucid Motors is seeking a Service Assistant to support day-to-day service operations. You will help deliver a world-class customer experience, handle vehicle transfers, coordinate rides, and assist with PDI carrier prep and basic repairs, contributing to a fast-paced automotive service environment.

We value safety, clear communication, and teamwork. A valid driver's license and willingness to obtain forklift and CPR training post hire are required.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Forklift certification post hire (training provided).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods.
• Full-time schedule, including weekends or extended hours.
• Willingness to complete CPR training post hire.
• Valid driver’s license with no suspensions in the past year (21+ years require 3 years license).

Responsibilities

• Provide a world-class customer experience to Lucid clients (internal and external).
• Drive vehicles as needed for deliveries, pick-ups, loaners, and trips to service locations.
• Arrange Lyft rides for internal vehicle moves on request.
• Assist with Pre-Delivery Inspection carrier preparation and vehicle hand-over; help with check-in when needed.
• Assist technicians with basic repairs in the shop.
• Other duties such as moving/staging vehicles, delivering parts, washing vehicles, and supporting the service department.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Safety awareness

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

The Service Assistant Position

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
• Assist technicians with basic repairs in the shop
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Qualifications

• 18 years of age or older
• Basic automotive knowledge
• Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Ability to stand and walk for extended periods of time
• Full-time, including weekends or extended hours during busy periods
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation & Benefits:

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity:

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.