Service Assistant

Primantibros; Triadelphia (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Disability insurance

Health insurance

Paid time off

Vision insurance

Job summary

Primanti Bros. is hiring Service Assistants to support the team in delivering an exceptional guest experience. You will learn the menu, assist with food service, and help keep the dining area clean and inviting. The role offers flexible scheduling, free meals, and room to grow within the company.

Competitive wages apply with benefits eligibility, paid PTO upon eligibility, and a team-oriented environment designed to celebrate fans and build lasting guest relationships.

Qualifications

• Ability to read and write in English.
• Strong communication and people skills.
• Enthusiastic, dependable, and courteous.
• Ability to multitask in a fast-paced environment.
• Basic math skills for transactions and accuracy.

Responsibilities

• Know and describe the menu accurately to guests.
• Coordinate checks with the kitchen and garnish dishes as specified.
• Communicate clearly with the kitchen staff.
• Demonstrate attention to detail in food preparation and service.
• Deliver food quickly from expo to tables or bar.
• Assist guests by clearing dishes and refilling beverages.
• Bus and clean tables and booths as needed.
• Empty trash and perform spot sweeps when required.
• Restock expo area and prep supplies for shifts.
• Assist bartenders with restocking glassware and dishes.
• Follow safety and sanitation policies at all times.
• Complete opening, shift-change, and closing checklists; perform cleaning tasks.
• Perform other duties as requested by supervisor.

Skills

English proficiency

Communication

Customer service

Multitasking

Basic math

Job description

Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!

Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.

We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.

• 401(k)
• 401(k) matching
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

POSITION SUMMARY

Service Assistants play a key role in ensuring that all food items served to our Fans meets the standards of an exceptional Primanti Bros. experience. They support the Team in multiple ways.

ESSENTIAL FUNCTIONS

• 1. Possesses proficient knowledge of the menu.
• 2. Coordinates checks sold from the Kitchen, garnishes food per spec, provides direct & clear communication with Kitchen.
• 3. Possesses enhanced attention to detail characteristics.
• 4. Communicates errors or remakes of dishes efficiently.
• 5. Runs food from the Expo area quickly to each table or the Bar area.
• 6. Offers assistance to Fans by clearing away dishes & glassware, or offering beverage refills.
• 7. Busses and cleans tables and booths as needed.
• 8. Empties trash and spot sweeps in restaurant.
• 9. Restocks Expo area and prepares supplies for shift change and/or closing shifts.
• 10. Assists Bartenders with glass and dish restock as needed. Removes and replaces bus tubs.
• 11. Adheres to all safety and sanitation policies and procedures throughout shift.
• 12. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
• 13. Performs other duties as needed per Coach request.

SKILLS AND ABILITIES

• 1. Ability to write and read the English language.
• 2. Good communication skills, friendly, and people oriented.
• 3. Enthusiastic, dependable, courteous, able to multitask.
• 4. Possesses basic math skills.

QUALIFICATION STANDARDS

• 1. Stands 100% of the shift.
• 2. Frequent bending, stooping, reaching, and wiping.
• 3. Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.