Service Assistant

Denny's; Mount Juliet (TN); On-site; USD 10,000 - 18,000; Full time

Job summary

Keke's Breakfast Cafe in Mount Juliet, TN is seeking a Service Assistant to support breakfast kitchen and dining service. You’ll help ensure orders are prepared on time and delivered to guests with warmth and courtesy, while maintaining clean, organized service lines.

Responsibilities include reading tickets, preparing items to recipes within 8–10 minutes, and assisting teammates as needed. Flexible hours including weekends are expected, and basic food safety knowledge is required.

Qualifications

• Experience in a restaurant or food service role is preferred but not required.
• Strong communication skills and a friendly demeanor.
• Ability to work in a fast-paced environment with attention to detail.
• Must be at least 18 years old.
• Knowledge of basic food safety practices and ability to follow health regulations.
• Reliable transportation to and from work.
• Flexible hours, including weekends and holidays.

Responsibilities

• Ensure orders are cooked efficiently so items for a table are ready simultaneously.
• Collaborate with servers to deliver warm, well-prepared food.
• Read tickets and prepare items according to recipes within time limits (8–10 minutes).
• Deliver food from kitchen to guests in a timely manner with servers.
• Perform side work at start and end of shifts to maintain operations.
• Prepare toast as needed based on business demands.
• Maintain clean and organized server line areas.
• Assist co-workers and adapt to situations as they arise.
• Monitor guests’ dining experiences and respond to requests promptly.
• Prepare coffee, decaf, and iced tea for service.
• Refill ice for servers’ coolers.
• Maintain cleanliness and organization throughout kitchen and service areas.
• Fill in as needed to support restaurant operations.

Skills

Communication

Teamwork

Customer service

Food safety

Stamina

Job description

Job Summary

Join our dynamic breakfast café as a Service Assistant, where you will play a crucial role in ensuring that our guests enjoy their meals at the peak of freshness and flavor. You’ll work closely with the kitchen and service staff to guarantee timely food preparation and delivery, creating a seamless dining experience that keeps our guests coming back for more.

Key Responsibilities

• Ensure that orders are cooked efficiently so that all items for a table are ready to be served simultaneously.
• Collaborate with servers to run food to the table while it’s warm and prepared to perfection.
• Read tickets and prepare all food items according to standard recipes and procedures within specified time limits (8‑10 minutes).
• Deliver food from the kitchen to guests in a timely manner, working cooperatively with servers.
• Perform side work at the start and end of each shift as required to maintain operational efficiency.
• Prepare toast as needed based on business demands.
• Maintain clean and organized server line areas, ensuring surfaces, utensils, and containers are constantly cleaned and ready for use.
• Assist co‑workers and adapt to situations as they arise.
• Monitor guests’ dining experiences, ensuring satisfaction with food and service, and respond promptly and courteously to requests.
• Prepare coffee, decaf coffee, and iced tea as needed, ensuring beverages are ready for service.
• Refill ice to keep the server’s cooler stocked and functional.
• Maintain a proactive approach to cleanliness and organization throughout the kitchen and service areas.
• Fill in as needed to support smooth restaurant operations as directed by the restaurant manager or immediate supervisor.

Qualifications & Requirements

• Previous experience in a restaurant or food service role is preferred but not required.
• Strong communication skills and a friendly demeanor.
• Ability to work efficiently in a fast‑paced environment while maintaining attention to detail.
• Physical stamina to stand for extended periods and perform tasks such as lifting and cleaning.
• Availability to work flexible hours, including weekends and holidays.
• Must be at least 18 years old.
• Knowledge of basic food safety practices and ability to follow health regulations.
• Reliable transportation to and from work.

EEO Statement

Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. Applicants requiring reasonable accommodation for any part of the application process should contact 864-597-8000. Please do not contact this number to check the status of your application. Keke's Breakfast Cafe participates in E-Verify.

Pay

Minimum: $7.25 – Maximum: $13.31 (pay may vary by location and experience)