Service Assistant

P.F. Chang's; Atlanta (GA); On-site; USD 9,987 - 12,742; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Job summary

A well-known restaurant chain in Atlanta is hiring for part-time Bussers, Runners, or Service Assistants. Responsibilities include guiding guests during their dining experience, taking orders, and ensuring tables are clean and sanitized. No previous experience is required as training is provided. This entry-level role offers flexible scheduling, competitive pay, and opportunities for advancement.

Qualifications

• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including coffee machine and POS system.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Guide guests through their experience and take orders for takeout and catering.
• Understand and explain menu items to guests.
• Review orders with the guest for accuracy.
• Deliver exceptional hospitality experience to guests.
• Clear and sanitize restaurant tables and reset them.
• Restock and maintain restaurant stations.

Job description

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P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour + tips

Benefits We Offer For This Position

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full‑time and part‑time hourly dine‑in or takeout Bussers, Runners, or Service Assistants.

Job Summary

The Busser, Runner, or Service Assistant is responsible for restaurant dine‑in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understanding the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guests’ questions.
• Review orders with the Guest (at pick‑up or upon delivery) and/or with Delivery Driver ensuring order accuracy.
• Delivering amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station.
• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine‑in and takeout.

Job Requirements

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multi‑task in a fast‑paced, team‑work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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Seniority level

Entry level

Employment type

Part‑time

Job function

Other

Industries

Restaurants