SERVICE AREA COORDINATOR (RECREATION PROGRAMMING)

City of Cincinnati; Cincinnati (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

The City of Cincinnati Recreation Department seeks an experienced Community Center Director to oversee multiple centers and service areas, directing staff and recreational programs in alignment with the department's goals.

The role emphasizes strategic planning, budgeting, staff supervision, and collaboration with community partners to deliver high-quality services and events for residents across the service area.

Qualifications

• Five years of experience as a Community Center Director or equivalent.
• Bachelor's degree in Recreation Administration or related field.
• Demonstrated ability to prepare budgets and manage financial resources.

Responsibilities

• Develops and implements Strategic Action Planning Process for Service Area.
• Manages facility operations and personnel per manuals and policies.
• Writes contracts, permits, or rental agreements for facility use; oversees attendance figures.
• Writes grants, partnerships, and sponsorships to deliver programs/services.
• Provides staff training on participant care and safety; ensures compliance with safety guidelines.

Skills

Public speaking

Budgeting

Staff supervision

Team leadership

Education

Bachelor's degree in Recreation Administration or related field

Job description

GENERAL STATEMENT OF DUTIES

Under general direction, this employee is responsible for the management of community recreational center(s) and for the supervision of assigned recreation personnel and their Service Area consisting of one or more communities. This employee has administrative responsibility for recreational programs and services provided at other locations within the Service Area (schools, parks, churches, etc.) through collaboration and outreach and may also require non-community based responsibilities. This employee assesses Service Area needs and develops, organizes and implements programs designed to meet these identified needs in accordance with the policies of Recreation Commission. Performs related duties as required.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:

• Operating policies and procedures of the department
• Emergency and general safety procedures and practices
• Program goals and objectives of the department
• Basic management techniques (goals setting, motivation, etc.)
• Principles of supervision, training, and performance evaluation
• Basic accounting and bookkeeping fundamentals
• Basic principles of marketing and public relations
• Pertinent federal, state and local laws, codes and regulations
• Principles of budget preparation and financial forecasting
• Community resources and existing support agencies related to park, recreation, and leisure activities
• Contract, grant, and specification writing
• Operation of computers and use of associated software applications
• Standard English grammar, usage and spelling; standard business correspondence formats
• Safety policies and procedures, e.g., Employee Safety Instruction Manual and applicable agency requirements
• Considerable knowledge of the principles and techniques of planning, promoting, organizing and conducting recreational activities
• Considerable knowledge of fundamentals, rules, skills, techniques, equipment and materials involved in a variety of recreational activities
• Considerable knowledge of objectives of a recreation program
• Basic understanding of the CRC business plan

Skill to:

• Operate appropriate computer equipment; properly use all related hardware and software
• Operate assigned vehicle in the course of duty
• Speak publicly
• Problem solve

Ability to:

• Prepare cost projections and monitor/control budgetary compliance
• Establish work priorities
• Determine area staff and equipment requirements
• Monitor a budget and analyze and interpret accounting/financial information
• Determine work schedules for staff
• Organize and facilitate meetings involving a variety of participants
• Provide training to staff and volunteers
• Maintain a professional manner in stressful situations
• Work as a team member with area staff, peers, outside agencies, and volunteers
• Perform basic statistical functions
• Plan appropriate programs for targeted audiences
• Mobilize human resources
• Interview and assess abilities of job applicants
• Facilitate problem-solving at the service area level
• Evaluate service area activities and programs related to quantity, quality, and meeting goals and objectives
• Instruct others in a variety of recreational activities
• Plan, direct, and coordinate a varied recreation program and win the support of staff and the general public for these programs
• Schedule recreational activities and personnel
• Make recommendations regarding personnel, equipment, maintenance, safety and supply functions
• Supervise, correct and train subordinate staff
• Develop and maintain harmonious organizational and public relationships
• Maintain records and to prepare manuals, correspondence and reports
• Operate a computer and utilize related software
• Effectively communicate orally and in writing
• Develop and present business plans

Examples of Work Performed

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Develops and implements the Strategic Action Planning Process for assigned Service Area, including assessing Service Area needs and resources, determining programs/service priorities, developing goals for each of the Key Ingredient areas; and completing quarterly updates of the service area Strategic Action Plan.

Manages facility operations and personnel as established in the Facility Operation Manual.

Policies and Procedures Manual, C.O.D.E. and AFSCMEagereements.

Provides direct or overall supervision for all service area personnel including working with staff to establish personal goals in alignment with the Strategic Action plan completing their performance reviews within the established time frame.

Determines staffing needs related to facility operation and schedules staff accordingly.

Develops and conductsnecessary orientation and training for all staff and volunteers and assures completion of the departments' mandated hours of training.

Develops and monitors with Supervising Parks/Recreation Coordinator and Financial Management assistance, the annual Service Area Budget and follows Financial Management policies and procedures; investigate and implement strategies to increase Service Area revenues.

Writes contracts, permits, or rental agreements as needed to make maximum use of available facility space; monitors accurate counting and inputting of facility attendance figures and other statistical information.

Writes, monitors and implements grants, partnerships, and/or sponsorships for the delivery of programs/services.

Established, maintains, and follows emergency, safety and security guidelines and procedures for assigned service area facilities.

Provides staff training in areas relating to participant care and safety to include CPR, First Aid and other relevant certifications; assures all safety equipment and material are available and working correctly.

Maintains service area vehicles as scheduled; assures vehicles are used appropriately and staff driving vehicles have required training and approval.

Identifies access issues as it related to participant accessibility.

Assesses and monitors daily, quarterly and yearly maintenance and upkeep of the service area facilities; establishes maintenance priorities through the Strategic Action Plan process; schedules facility inspections with Maintenance Supervisor.

Maintains accurate inventory of equipment and supplies (assuring appropriate usage and security) and obsolesce outdated, broken equipment.

Promotes positive community relations and maintains a high level of community involvement; attends all Community Council meetings or sends an alternative as needed and works with Councils on recreation related activities;develops and/or maintains cooperative working relationships with various community agencies and organizations.

Maintains high standards for customer service, identifying and addressing customer service issues promptly.

Facilitates and attends meetings; participates in city wide events and/or CRC committees and helps to market the department's image, expand program resources, and contribute to improved department operations.

Oversees the development and implementation of recreation programs/services determined to be most needed/valued for the Service Area (based on community needs assessment data); assures programs offered represent needs/interests of the community as a whole with all age groups and program categories considered; promotes programs through effective marketing strategies; assures that plans and preparations are made to include individuals with disabilities in all programs/services and that recommended accommodations are provided.

Probationary Period

Twelve months

Supervision Exercised

Each applicant must have five years of experience as a Community Center Director with the City of Cincinnati Recreation Department or an organization with similar operations (i.e. YMCA, YWCA, Boys & Girls Club, etc.)

Two years of experience as a Community Center Director or Therapeutic Recreation Program Coordinator, with the Cincinnati Recreation Commission or with an organization that offers similar programming and services with a Bachelor's degree. (i.e. YMCA, YWCA, Boys & Girls Club etc.)

One year experience as a Community Center Director or Therapeutic Recreation Program Coordinator, with the Cincinnati Recreation Commission, and a Master's degree in Recreation Administration or related field. (Business Administration/Organizational Leadership/Education/ Public Administration etc.)

OTHER REQUIREMENTS

• Must have a valid Driver's License.
• Must furnish own vehicle; may be required to drive to various work sites.
• Must be willing to work a flexible schedule including irregular hours, mornings, evenings, weekends, and holidays, if necessary.

MILITARY EDUCATION & EXPERIENCE EVALUATION

Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

Environmental Conditions

Office/outdoor environment; travel to various locations; exposure to varying conditions; exposure to moving vehicles.

Physical Conditions

Duties may require maintaining physical condition necessary for sitting, standing and walking for extended periods of time;general manual dexterity required; audio- visual and linguistic acuity required;work closely with others.