Service Architect Application Management (m/f/d)

Nagarro; Myrtle Point (OR); Remote; USD 80,000 - 120,000; Full time

Job summary

A digital product engineering company is seeking an individual for the SAP application management area. The role includes defining strategies, designing services, and engaging in presales. The ideal candidate has a related degree and several years of SAP application management experience alongside strong communication skills in both German and English. The position offers competitive benefits and a dynamic work environment.

Benefits

30 days of paid vacation

Company-funded accident insurance

Attractive company car arrangements

Internal training opportunities

Access to corporate benefits portal

Qualifications

• Several years of experience in SAP application management.
• Experience in managed IT/SAP Managed Services.
• ITIL and Project Management certifications considered an advantage.

Responsibilities

• Define and review the Application Management strategy.
• Design new services and tools in application management.
• Lead innovation in the application management area.
• Support pre-sales activities for new customers.
• Project management of customer/internal projects.

Skills

SAP application management

Presales experience

Solution orientation

Leadership skills

Strong communication skills

Business fluency in German

Business fluency in English

Education

University degree in business administration/informatics

Tools

PowerPoint

Excel

Word

Job description

We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical.

Nagarro's global SAP business unit is a leading IT full-service provider for critical business applications and complex ERP landscapes in digital transformation. With more than 1,000 employees, we are one of the most efficient and innovative SAP partners for medium-sized companies and enterprises with an international focus.

We're looking for great new colleagues. That's where you come in!

Job Description

The position is to be filled at one of our locations or remotely throughout Germany.

• Definition and review of the Application Management strategy.
• Design of new services/ service components/ tools in the application management area.
• Innovation lead for the application management area.
• Maintenance and further development of templates for service certificates and presentations.
• Support with pre-sales activities for new customers in the Application Management area.
• Partial/project management of customer or internal projects.
• Support of the strategic development of the Managed Services area.

Qualifications

• Completed university degree in business administration / business informatics or comparable qualifications and/or relevant professional experience.
• Several years of experience in SAP application management and experience in presales of application management.
• Experience in managed IT/SAP Managed Services, outsourcing, and certifications in ITIL and Project Management are considered an advantage.
• Strong solution orientation and leadership skills, as well as very strong communication skills.
• High degree of independence and flexibility, as well as strong customer orientation and persuasiveness.
• Confident with PowerPoint, Excel and Word.
• You are business fluent in both German and English.

Additional Information

Our benefits:

• 30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks.
• Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference.
• Flat hierarchies and a long-term, stable job with attractive development opportunities.