Service Appointment Specialist

Larson Motors Inc; Fife (WA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan with company 50

Paid time off

Paid holidays

Job summary

Larson Automotive Group seeks a friendly, detail-oriented receptionist to manage the service department front desk in our Washington-area dealership. You will greet customers, collect and relay information, and route inquiries to the appropriate service team.

Your day includes answering calls, scheduling shop appointments, and supporting the service staff to keep operations smooth. This role supports service advisors and technicians, handles basic cashier tasks, and maintains orderly workspaces.

Qualifications

• High school diploma or GED; or equivalent experience.
• Ability to greet customers in a professional and courteous manner.
• Strong communication and data-entry skills are essential.
• Comfort using office equipment and basic computer systems.

Responsibilities

• Greet external and internal customers in a timely, professional, smiling manner.
• Field calls to arrange shop appointments.
• Use the computer system to schedule vehicle drop-offs and appointments.
• Coordinate with service advisors and technicians to maximize efficiency.
• Assist as a back-up cashier when needed.
• Operate and maintain office machines such as computer, calculator, and copier.
• Open and route mail and prepare outgoing correspondence.

Skills

Customer service

Communication

Multitasking

Basic math

Education

High school diploma or GED

Job description

Larson Automotive Group seeks a friendly, detail-oriented receptionist to manage the service department front desk in our Washington-area dealership. You will greet customers, collect and relay information, and route inquiries to the appropriate service team.

Your day includes answering calls, scheduling shop appointments, and supporting the service staff to keep operations smooth. This role supports service advisors and technicians, handles basic cashier tasks, and maintains orderly workspaces.