Service Appointment & Front Desk Coordinator

Germain Honda of Beavercreek; Beavercreek (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development

Job summary

Germain Honda of Beavercreek is seeking a Service Appointment Coordinator/Receptionist to be the first point of contact for customers, scheduling service, greeting clients, and handling cashier duties. The role emphasizes strong communication, customer service, and organizational skills in a dynamic automotive retail environment.

Responsibilities include coordinating appointments, managing calls, maintaining a professional reception area, and collaborating with service staff to optimize

Qualifications

• Excellent communication skills.
• Previous experience in customer service is a plus.
• Knowledge of automotive service industry preferred.
• Attention to detail and organizational skills.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Responsibilities

• Schedule and coordinate service appointments for customers efficiently and accurately.
• Greet customers warmly and assist them upon arrival.
• Manage incoming calls and respond to inquiries professionally.
• Handle cashier duties including processing payments and balancing cash drawer.
• Maintain a clean and organized reception area.
• Collaborate with service advisors and management to optimize workflow.

Skills

Communication skills

Customer service

Automotive industry knowledge

Attention to detail

Courteous demeanor

Positive attitude

Computer skills

Job description

Germain Honda of Beavercreek is seeking a Service Appointment Coordinator/Receptionist to be the first point of contact for customers, scheduling service, greeting clients, and handling cashier duties. The role emphasizes strong communication, customer service, and organizational skills in a dynamic automotive retail environment.

Responsibilities include coordinating appointments, managing calls, maintaining a professional reception area, and collaborating with service staff to optimize