Service and Supply Manager - Water Systems

EVAPCO, Inc.; Taneytown (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Vision, & Dental Insurance

Employee Stock Ownership Program

Profit Sharing Bonus

Job summary

EVAPCO, Inc. is seeking a Service and Supply Manager – Water Systems to lead field service and supply chain initiatives for commissioning and operating Water Systems.

This role partners with Sales, Marketing, and Product Development to manage Water Treatment Partner networks across the Americas and provide global technical support. You will present technical content, maintain partner relationships, and help drive improvements with cross‑functional teams.

Qualifications

• 5+ years of field water treatment experience.
• Selling, servicing, or supporting water treatment systems for evaporative cooling.
• Bachelor’s degree or higher in technical field.
• Proficiency working with Microsoft Office Suite.
• Ability to read technical drawings, schedules, and specifications.
• Comfortable with electrical circuits, feed & control equipment, remote monitoring, and evaporative water treatment knowledge.

Responsibilities

• Articulate technology innovations and product offerings to internal and external customers including representatives and water treatment partners.
• Cultivate and maintain relationships with end-use customers, representatives, vendors, and water treatment partners.
• Develop content for, and participate in, technical presentations for conferences, representatives, and water treatment partners.
• Provide timely technical support for our internal team and water treatment partners.
• Serve as a product expert, being able to answer routine installation, startup, and troubleshooting questions related to Water Systems.
• Travel to support conferences, customers, representatives, and water treatment partners companies 10 to 20%.
• Work collaboratively with Product Development on improvements to existing products, makeup water modeling, and new product introductions.

Skills

Field water treatment experience

Relationship management

Technical presentation

Verbal and written communication

Travel readiness 10–20%

Education

Bachelor’s degree or higher in technical field (Business, Chemistry, Engineering)

Tools

Microsoft Office Suite

Job description

Service and Supply Manager – Water Systems

Position Purpose

The primary purpose of the position is to lead the field service and supply chain initiatives associated with the commissioning and on-going operation of Evapco’s Water Systems. This position collaborates closely with other members of the Water Systems team including Sales and Marketing and Product Development. This position has primary responsibility for evaluating, managing, recruiting, and training the Water Treatment Partner network across the Americas. Additionally, this role provides business and technical support for Water Systems teams in Asia Pacific and Europe. The role requires effective communication skills (verbal and written), technical presentation skills, an understanding of chemical feed and control equipment, and experience with water treatment for evaporatively cooled systems.

Key Responsibilities

• Articulate technology innovations and product offerings to internal and external customers including representatives and water treatment partners.
• Cultivate and maintain relationships with end-use customers, representatives, vendors, and water treatment partners.
• Develop content for, and participate in, technical presentations for conferences, representatives, and water treatment partners.
• Provide timely technical support for our internal team and water treatment partners.
• Serve as a product expert, being able to answer routine installation, startup, and troubleshooting questions related to Water Systems.
• Travel to support conferences, customers, representatives, and water treatment partners companies 10 to 20%.
• Work collaboratively with Product Development on improvements to existing products, makeup water modeling, and new product introductions.

Requirements

• 5+ years of field water treatment experience.
• Selling, servicing, or supporting water treatment systems for evaporative cooling.
• Bachelor’s degree or higher, preferably in Business, Chemistry, Engineering, or another technical field.
• Proficiency working with Microsoft Office Suite.
• Ability to read technical drawings, schedules, and specifications.
• Comfortable with electrical circuits, feed & control equipment, remote monitoring, and evaporative water treatment knowledge.

Summary Of Pay & Benefits

• Salary range consists of base pay and most recent profit-sharing bonus amounts
• Medical, Vision, & Dental Insurance
• Employee Stock Ownership Program – we are an employee-owned company
• Profit Sharing Bonus – which is paid twice per year
• Pretax Savings & Investment Plan
• Paid HolidaysPaid Vacation
• Paid Maternity and Paternity Leave
• Bereavement Pay
• Company Paid Basic Life Insurance equivalent to base salary, with option for Supplemental Life election
• Sick Leave
• Long Term Disability