Service and Sales Technician | 62,000-$68,000 yearly

Auto‑Chlor System; Byron Township (MI); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Company vehicle

Full benefits package

Paid training

Career growth

Job summary

Auto-Chlor System in Grand Rapids, MI is seeking a Route Service and Sales Representative who combines mechanical skill with customer service to build long-term career growth. The role offers company vehicle, full benefits, and paid training.

Ideal candidates provide strong technical aptitude, reliable service to restaurant and hospitality clients, and a safety-conscious approach to equipment maintenance.

Qualifications

• Prior experience in customer service or maintenance-related mechanical field.
• Strong technical or mechanical aptitude with troubleshooting and hands-on problem solving.
• Excellent customer service and communication skills.
• High accountability, safety awareness, and pride in workmanship.
• Valid driver's license for at least 3 years.

Responsibilities

• Install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.
• Build relationships with restaurant and hospitality customers through proactive service.
• Diagnose and repair electrical, mechanical, and plumbing issues accurately.
• Ensure full safety compliance in all tasks, including chemical handling.
• Manage route scheduling, inventory, and equipment care for consistency.
• Partner with customers to identify growth and satisfaction opportunities.

Skills

Customer service

Maintenance

Mechanical aptitude

Troubleshooting

Communication skills

Safety awareness

Driver's license

Job description

Service and Sales Technician | 62,000-$68,000 yearly

Job Category: Service and Sales

Requisition Number: ROUTE003545

• Full-Time
• On-site

Locations

Showing 1 location

Grand Rapids | 970
1075 73rd Street Southwest
STE#C
Byron Center, MI 49315, USA

Pay or shift range: $20 USD to $21 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

We’re looking for a Route Service and Sales Representative in Grand Rapids, MI who combines mechanical skill with a heart for customer service — someone who wants more than just a job, but a long-term career with growth potential.

What You’ll Gain

• Pay: $21-22/hr. Average yearly of $62,000-$68,000 with on-call and incentives.
• Company-provided vehicle for business use during work hours.
• Full benefits package — medical, dental, vision, profit sharing, and paid time off.
• Paid, hands-on training with experienced leaders and technicians.
• A career path with advancement opportunities.
• The stability and pride of working for a family-owned company that values service, safety, and people development.

What You’ll Do

• Install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.
• Build strong relationships with restaurant and hospitality customers through reliable, proactive service.
• Diagnose and repair electrical, mechanical, and plumbing-related issues with precision and professionalism.
• Ensure full safety compliance in every task — from chemical handling to equipment procedures.
• Manage route scheduling, inventory, and equipment care to ensure consistent results.
• Partner with your customers to identify opportunities for growth and satisfaction.

What You Bring

• Prior experience in Customer Service, or as a Maintenance Specialist, or related mechanical field preferred.
• Strong technical or mechanical aptitude — comfortable with troubleshooting and hands-on problem solving.
• Excellent customer service and communication skills.
• High sense of accountability, safety awareness, and pride in workmanship.
• Valid driver’s license for at least 3 years.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.