Service Advisor / Writer - Tuesday- Saturday

Papé; French Camp (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading truck and equipment dealer in the West is seeking a Service Advisor / Writer in French Camp. The role involves managing service orders, providing excellent customer service, and supporting shop workflow. Pape’ offers competitive compensation and extensive benefits, promoting career growth and stability.

Benefits

401(k) & Roth 401(k) with company match

Medical, dental, vision insurance

Flexible spending accounts

Life insurance

Short- and long-term disability

Paid holidays

Tuition reimbursement

Qualifications

• Excellent customer relations and communication skills.
• Ability to perform well in a fast-paced, team-oriented environment.

Responsibilities

• Ensure all service department work orders are opened, maintained, and closed efficiently.
• Oversee service and warranty work orders and assist with shop workflow.

Skills

Customer Relations

Communication

Mechanical Aptitude

Tools

Outlook

Word

Excel

Job description

PAPE’ KENWORTH – FRENCH CAMP, CA

SERVICE ADVISOR / WRITER – TUESDAY - SATURDAY

Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and manage multiple projects simultaneously? If so, we want to hear from you! Pape’ Kenworth, the leading medium and heavy-duty truck and equipment dealer in the West, is seeking a Service Advisor / Writer to join our team in French Camp.

At Pape’, we invest heavily in your career through training, resources, and support. We aim to help you grow your skills and experience, while offering competitive compensation, work-life balance, and benefits for you and your family. Join our team!

What You’ll Do

As a Service Advisor / Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed efficiently, while providing excellent customer service. Your daily tasks will include overseeing service and warranty work orders, assisting with shop workflow, checking in equipment for repair, and supporting customers. Success in this role requires a team-oriented attitude, customer focus, and a positive outlook.

What You Need

• Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform well in a fast-paced, team-oriented environment.
• Mechanical aptitude is a plus.

Compensation

$22.67-32.87/hr (Depending on Experience)

Why Work for Pape’

• Competitive pay based on skills, training, and experience.
• Outstanding benefits including 401(k) & Roth 401(k) with company match, medical, dental, vision, prescription insurance, flexible spending accounts, life insurance, short- and long-term disability, employee assistance program, online and instructor-led training, and tuition reimbursement.
• Progressive vacation plans, sick leave, and paid holidays—80 hours of vacation (prorated in the first year), 40 hours of sick leave, and 7 paid holidays annually. Vacation tiers increase with seniority.
• Opportunities for advancement—Pape’ promotes from within and supports career growth.
• Stability and reputation—A family-owned, fourth-generation company with over 160 locations, 4,500+ team members, and 85+ years of experience, known for honesty and integrity.
• Extensive equipment and parts inventory—largest in the West.
• Employee impact—An open-door policy where your voice matters.
• Training and mentoring—Ongoing development to enhance your skills.

The Pape’ Group maintains a drug-free workplace and requires candidates to pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, review the Know Your Rights notice from the Department of Labor.