Service Advisor - Topeka

Cable-Dahmer-Automotive-Group; Topeka (KS); On-site; USD 60,000 - 85,000; Full time

Job summary

Cable Dahmer Automotive Group in Topeka, KS is seeking a motivated Service Advisor to join our team. This full-time role emphasizes a consultative service experience, accurate estimates, and coordination with technicians to keep customers informed.

Ideal candidates are customer-focused with strong communication and problem-solving skills. Prior dealership or service experience is a plus, but applicants with outstanding customer service or sales backgrounds are encouraged to apply.

Qualifications

• Previous experience in customer service, sales, or automotive service is preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Must be able to work in a fast-paced, goal-oriented environment.
• Self-motivated with a focus on customer satisfaction and career growth.
• Valid driver’s license.

Responsibilities

• Greet customers and provide a professional, consultative service experience.
• Communicate vehicle service needs and recommendations clearly to customers.
• Create and manage service orders, estimates, and work authorizations.
• Follow up on customer inquiries, service reminders, and appointments.
• Coordinate with technicians and parts teams to ensure timely and accurate service delivery.
• Build relationships that generate repeat business and customer loyalty.
• Work toward and meet performance metrics and customer satisfaction goals.

Skills

Customer service

Sales

Communication

Organizational skills

Problem-solving

Driver's license

Job description

Location: Cable Dahmer of Topeka - 3731 SW Topeka Blvd, Topeka, KS 66609

Compensation: $60,000–$85,000 annually, transitioning to full commission after a 90-day guaranteed period

Full-Time | Some Saturday Availability Required

Cable Dahmer is seeking a motivated Service Advisor to join our team.

This role is ideal for individuals who are customer-focused, organized, and motivated to build a long-term career in automotive service. Prior dealership or service experience is a plus, but candidates with strong customer service or sales backgrounds are encouraged to apply.

Key Responsibilities

Greet customers and provide a professional, consultative service experience

Communicate vehicle service needs and recommendations clearly to customers

Create and manage service orders, estimates, and work authorizations

Follow up on customer inquiries, service reminders, and appointments

Coordinate with technicians and parts teams to ensure timely and accurate service delivery

Build relationships that generate repeat business and customer loyalty

Work toward and meet performance metrics and customer satisfaction goals

Qualifications

Previous experience in customer service, sales, or automotive service is preferred but not required

Strong communication, organizational, and problem-solving skills

Comfortable working in a fast-paced, goal-oriented environment

Self-motivated with a focus on customer satisfaction and career growth

Valid driver’s license

Compensation & Growth

Competitive compensation structure

Opportunities for professional development and advancement within Cable Dahmer

Training and mentorship to support career growth in automotive service

Why Join Cable Dahmer

Established dealership group with a strong reputation and stability

Supportive leadership and structured training programs

Opportunities to build a career in service advising and automotive operations