Service Advisor/Service Writer

Midas; Valparaiso (IN); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

PTO

Training & development

Vision insurance

401(k)

401(k) matching

Performance bonus

Competitive salary

Dental insurance

Employee discounts

Résumé du poste

Midas - Touch of Gold is hiring a Service Writer with an eye for customer service and growth. This role offers hourly pay plus performance bonuses and a clear pathway toward store leadership across our network.

You will greet customers, prepare estimates, schedule appointments, and support operations at multiple locations. The position emphasizes leadership development and the chance to advance into store management for the right candidate.

Qualifications

• Automotive service writing experience preferred.
• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.
• Flexible and willing to support multiple locations.
• Automotive knowledge and repair experience a plus.

Responsabilités

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

Connaissances

Customer service

Sales

Communication

Organization

Leadership mindset

Description du poste

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Service Writer – Future Store Manager Opportunities. Hourly + Bonus

Midas | Hourly + Bonus | Leadership Opportunity

Interview Today – Start Immediately

Are you great with customers, organized, and driven to succeed?

We're looking for a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across multiple locations when needed.

This is more than a typical service writer position. We're looking for someone who wants to grow, lead, and eventually have the opportunity to run a store.

What You'll Do

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

What We're Looking For

• Automotive service writing experience preferred
• Strong sales and customer service skills
• Ability to communicate confidently with customers
• Organized, detail-oriented, and process-driven
• Leadership mindset with a desire to grow
• Flexible and willing to support multiple locations
• Automotive knowledge and repair experience a plus

What You Get

• Hourly pay plus performance bonuses
• Bi-weekly pay
• 5-day work week
• Health, dental, and vision insurance
• PTO and paid holidays
• Paid training and professional development
• 401(k)
• Employee discounts
• Clear growth path into store leadership

Why Join Us

We're looking for people who want more than a paycheck. If you're someone who enjoys helping customers, driving results, supporting a team, and building a career in automotive management, we'd love to talk.

Apply Today – Immediate Openings Available

Hourly pay, bonus opportunities, leadership development, and a future path to Store Manager for the right person.