Service Advisor/Service Writer

Midas; Hobart (IN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Midas - Touch of Gold in Hobart, IN is seeking a Service Writer with a customer-first mindset and a drive to grow into store leadership. This hourly role includes bonus opportunities and a path to leadership across locations.

You will greet customers, schedule appointments, review inspections, present repair estimates, and help drive sales while supporting daily shop operations. Training and development are provided with growth potential.

Qualifications

• Experience in automotive service writing preferred.
• Strong sales and customer service skills are required.
• Ability to communicate confidently with customers.
• Organized, detail-oriented and process-driven approach.
• Leadership mindset with a desire to grow within the company.
• Willingness to support multiple locations as needed.
• Automotive knowledge and basic repair experience is a plus.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Ensure processes are followed and goals are achieved.

Skills

Automotive service writing

Sales skills

Customer service

Communication skills

Organizational skills

Leadership mindset

Flexibility

Automotive knowledge

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Service Writer – Future Store Manager Opportunities. Hourly + Bonus

Midas | Hourly + Bonus | Leadership Opportunity

Interview Today – Start Immediately

Are you great with customers, organized, and driven to succeed?

We're looking for a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across multiple locations when needed.

This is more than a typical service writer position. We're looking for someone who wants to grow, lead, and eventually have the opportunity to run a store.

What You'll Do

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

What We're Looking For

• Automotive service writing experience preferred
• Strong sales and customer service skills
• Ability to communicate confidently with customers
• Organized, detail-oriented, and process-driven
• Leadership mindset with a desire to grow
• Flexible and willing to support multiple locations
• Automotive knowledge and repair experience a plus

What You Get

• Hourly pay plus performance bonuses
• Bi-weekly pay
• 5-day work week
• Health, dental, and vision insurance
• PTO and paid holidays
• Paid training and professional development
• 401(k)
• Employee discounts
• Clear growth path into store leadership

Why Join Us

We're looking for people who want more than a paycheck. If you're someone who enjoys helping customers, driving results, supporting a team, and building a career in automotive management, we'd love to talk.

Apply Today – Immediate Openings Available

Hourly pay, bonus opportunities, leadership development, and a future path to Store Manager for the right person.