Journeyman H.D. Mechanic

Leeds West Groups; Wichita (KS); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager who embodies integrity and strong leadership. In this pivotal role, you will support the Store Manager in daily operations, ensuring exceptional customer service and compliance with industry standards. You will help drive business growth through strategic planning and performance analysis while fostering a cohesive team environment. This is a fantastic opportunity to make a significant impact in a dynamic automotive setting, where your contributions will help shape the future of the business. If you are passionate about leadership and customer satisfaction, this role is for you.

Qualifications

• Minimum 3 years of related experience required.
• Active driver's license and high school diploma are mandatory.

Responsibilities

• Assist in managing daily operations and customer satisfaction.
• Oversee inventory levels and ensure compliance with safety standards.

Skills

Leadership Skills

Customer Service

Business Acumen

Analytical Skills

Education

High School Diploma

Bachelor's Degree in Business Management

Job description

KS Midas Rock Rd - 5281, 3330 N Rock Rd, Wichita, Kansas, United States of America Req #679

Monday, February 3, 2025

Summary

An Assistant Store Manager exemplifies professional integrity, strong leadership skills, business acumen, knowledge of automotive industry practices and procedures, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the management of daily business operations. An Assistant Store Manager must exercise discretion and independent judgment with respect to matters that significantly impact business operations.

Essential Functions, Duties, and Responsibilities

• Assist the Store Manager in overseeing daily business operations, including scheduling, staffing, customer satisfaction, and workflow optimization.
• Ensure all services are completed efficiently, accurately, and in compliance with company, safety, and industry standards.
• Assist in analyzing and monitoring key performance indicators (KPIs) to track shop performance and identify areas for improvement.
• Assist in developing and implementing strategies for customer retention and future business growth to maximize and exceed business objectives and sales and profitability goals.
• Provide legendary customer service and ensure customer satisfaction through professional and effective customer interactions and communications.
• Assist with overseeing, analyzing, managing, and controlling inventory levels and business costs to support business objectives and meet budget targets.
• Act as a key holder for the facility and successfully fulfill opening and closing procedures.
• Assist in analyzing, reducing, and minimizing workplace safety concerns through training and team compliance with OSHA and company safety policies.
• Ensure test drives are conducted correctly in accordance with company policy and traffic laws.
• Ensure that store employees maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
• Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
• Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, and budgets.
• Perform other duties as assigned.

Supervisory Responsibilities

• Assist the Store Manager to direct, train, develop, mentor, support, evaluate, and effectively discipline employees.
• Participate in and provide recommendations for the hiring, firing, advancement, or any other change of status of other employees.
• Support the Store Manager in fostering a strong, inclusive, and cohesive team environment.
• Implement and enforce business and leadership initiatives through conducting team meetings and training.
• Assist in managing the workflow, quality of work, and work schedules for all employees.
• Act as the Store Manager in their absence.

Required Education, Credentials, and Experience

• Minimum age requirement of eighteen years.
• An active and unrestricted driver’s license is required.
• A high school diploma or equivalent is required; a bachelor’s degree in business management or a related field is a plus.
• A minimum of three years of related experience is required.
• A minimum of three years of managerial experience is preferred.
• Must be legally authorized to work within the United States.
• Successful completion of background check and Motor Vehicle Records (MVR) check.

Workplace Culture, Conduct, and Expectations

We adhere to a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, or discrimination. Employees are expected to conduct themselves positively, respectfully, ethically, and professionally.

Physical Demands

This position requires physical strength, agility, dexterity, and endurance to successfully perform the essential job functions.

Position Type/Expected Hours of Work

This full-time, hourly non-exempt, onsite position requires at least 50 hours of work per week.

Travel

This position requires up to 100% travel between local stores.

Equal Employment Opportunity

Leeds West Groups provides equal employment opportunities to all employees and employment applicants without regard to any protected classification.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job.