Service Advisor Manager | $150K OTE - 2105

Promotive; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

All Tire & Service is seeking an Automotive Service Advisor Manager in Staten Island, NY, to lead the front-of-house operations. The role offers an $80,000–$90,000 base salary plus commission with $150,000+ OTE potential, supporting a fast-paced service drive with coaching across advisors and technicians to improve customer experience.

The ideal candidate will have 5+ years of Service Advisor experience, 2+ years in leadership, and a track record of increasing sales and customer retention,

Qualifications

• 5+ years of Service Advisor experience.
• 2+ years of leadership or management experience.
• Automotive industry experience.
• Proven ability to improve sales and customer retention.
• Strong communication and team leadership skills.
• Ability to coach and train advisors.
• Organized, process-driven mindset.
• Comfortable working in a fast-paced, high-volume environment.

Responsibilities

• Lead a high-volume service drive.
• Coach and train Service Advisors.
• Improve customer flow and retention.
• Build trust and communicate clearly with customers.
• Increase sales and ARO ethically.
• Create structure, consistency, and accountability.
• Improve workflow between advisors and technicians.

Skills

Service Advisor experience

Leadership / management

Automotive industry experience

Communication

Coaching Advisors

Tools

Tire Shop/Freedom SMS

Steer CRM

AutoOps

Job description

Automotive Service Advisor Manager | $150K+ OTE

All Tire & Service

Address: 115 Page Ave., Staten Island, NY 10309
Shop Hours: Monday-Friday, 7:30 AM–6:00 PM; Saturday, 8:00 AM–4:00 PM
Base Salary: $80,000-$90,000
Pay Type: Base salary plus commission
Earning Potential: $150,000+ OTE

About All Tire & Service

All Tire & Service is seeking an experienced Automotive Service Advisor Manager in Staten Island, NY, to lead the front-of-house operations at its Page Ave location. This leadership role offers an $80,000–$90,000 base salary plus commission with $150,000+ OTE potential. The position focuses on coaching advisors, improving customer experience, increasing ARO ethically, and creating consistent workflow between the service and technician teams.

Key Responsibilities

• Lead a high-volume service drive
• Coach and train Service Advisors
• Improve customer flow and retention
• Build trust and communicate clearly with customers
• Increase sales and ARO ethically
• Create structure, consistency, and accountability
• Improve workflow between advisors and technicians

Qualifications

• 5+ years of Service Advisor experience
• 2+ years of leadership or management experience
• Automotive industry experience
• Proven ability to improve sales and customer retention
• Strong communication and team‑leadership skills
• Ability to coach and train advisors
• Organized, process‑driven mindset
• Comfortable working in a fast‑paced, high‑volume environment

Compensation & Benefits

• $80,000–$90,000 base salary
• Commission plan with $150,000+ OTE potential
• $450 monthly contribution toward medical, dental, and vision coverage
• Paid time off
• 401(k)
• Paid training and certification reimbursementCompany vehicle available for managers

Why Work Here

• Lead a high-volume service team
• Established customer base at the Page Ave location
• Approximately 850 vehicles serviced per month
• Domestic, Asian, and European vehicle mix
• Opportunity to improve advisor performance, customer flow, and operational consistency
• Support from ownership and direct communication
• Long-term growth opportunities
• Shop systems include Tire Shop/Freedom SMS, Steer CRM, and AutoOps

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.