Service Advisor - Lehigh Valley Hyundai

Vinart-Dealerships; Emmaus Junction (PA); On-site; USD 45,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Disability insurance

PTO

401(k) with matching

Flexible spending account

Life insurance

Employee discounts

Tickets to Phantoms & Iron Pigs

Job summary

Vinart Dealerships is hiring a Service Advisor for Lehigh Valley Hyundai in Emmaus, PA. The role involves greeting customers, documenting vehicle issues, and scheduling service work within dealership guidelines.

Salary includes base plus commission; total pay can range widely based on skills and experience. The position requires a high school diploma or GED, a valid driver's license, and customer-service orientation.

Qualifications

• High school diploma or GED is required/preferred.
• Strong customer-service orientation and communication skills.
• Ability to type and use computer systems for service orders.

Responsibilities

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Ensures timely processing of used vehicle reconditioning per policy.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on care and value of maintaining their vehicles as per manufacturer/dealer guidelines.
• Checks progress of repair; informs customers of changes and gets authorization for additional work.
• Implements and maintains a service marketing program by collecting emails/cell numbers.
• Reviews repair orders and closes orders when appropriate.

Skills

High customer service

Valid driver's license

Typing/ computer skills

Communication skills

Customer-service oriented

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Advisor - Lehigh Valley Hyundai

Full Time Emmaus, PA, US

2 days ago Requisition ID: 1602

Salary Range: $45,000.00 To $140,000.00 Annually

Company Description:

Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned vehicle dealership and a full-service vehicle reconditioning center. Vinart has about 400 employees and is continuing to grow.

Lehigh Valley Hyundai is currently seeking candidates for our open Automotive Service Advisor Position.

Schedule: 9am-7pm Monday-Thursday, Friday 7am-5pm, every 3rd Saturday 7am-5pm (take a day off during the week when working Saturday, 5 days a week)

• Base salary + commission varying based on skills/experience. Total pay can average $45K-145K
• Health insurance + dental, vision and disability = eligible after 60 days
• Employee discounts on products, parts, and services
• Employee Tickets to Phantoms & Iron Pigs
• PTO
• 401(k) and matching retirement program
• Flexible spending account
• Company Paid Life insurance
• Growth and Advancement Opportunities

Job Purpose: Sells and schedules needed service work in the service department.

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Ensures the timely processing of used vehicle mechanical reconditioning in accordance with dealership policy and guidelines
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer and dealer recommendations
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Implements and maintains a service marketing program by collecting and/or confirming email addresses and cell phone numbers of customers
• Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.

Requirements:

• High school diploma or GED
• Valid drivers license
• Service Advisor experience preferred
• Customer-service oriented

Vinart Dealerships is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or age. Vinart Dealerships is committed to ensuring a diverse and inclusive workplace, and we comply with all applicable laws and regulations regarding non-discrimination and equal opportunity.

Company Description:

Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned vehicle dealership and a full-service vehicle reconditioning center. Vinart has about 400 employees and is continuing to grow.

Lehigh Valley Hyundai is currently seeking candidates for our open Automotive Service Advisor Position.

Schedule: 9am-7pm Monday-Thursday, Friday 7am-5pm, every 3rd Saturday 7am-5pm (take a day off during the week when working Saturday, 5 days a week)

Pay & Benefits

• Base salary + commission varying based on skills/experience. Total pay can average $45K-145K
• Health insurance + dental, vision and disability = eligible after 60 days
• Employee discounts on products, parts, and services
• Employee Tickets to Phantoms & Iron Pigs
• PTO
• 401(k) and matching retirement program
• Flexible spending account
• Company Paid Life insurance
• Growth and Advancement Opportunities

Job Purpose: Sells and schedules needed service work in the service department.

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Ensures the timely processing of used vehicle mechanical reconditioning in accordance with dealership policy and guidelines
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer and dealer recommendations
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Implements and maintains a service marketing program by collecting and/or confirming email addresses and cell phone numbers of customers
• Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.

Requirements:

• High school diploma or GED
• Valid drivers license
• Service Advisor experience preferred
• Customer-service oriented
• Typing/ computer skills
• Communication skills

Vinart Dealerships is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or age. Vinart Dealerships is committed to ensuring a diverse and inclusive workplace, and we comply with all applicable laws and regulations regarding non-discrimination and equal opportunity.

9am-7pm M-Thurs, Friday 7am-5pm, every 3rd Saturday 7am-5pm, 5 days a week