Service Advisor - Lehigh Valley Honda

Vinart Auto Group; Emmaus Junction (PA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee discounts on products, parts,

PTO

401(k) and matching retirement program

Flexible spending account

Company paid life insurance

Growth and advancement opportunities

Job summary

Vinart Dealerships in Emmaus, PA is seeking a Service Advisor for Lehigh Valley Honda to schedule and sell required service work. Base salary plus commission, with a total pay range of $60k–$100k annually, and a full-time, on-site role.

You will greet customers, document issues, review service histories, and explain estimates. The position offers health, dental, vision, disability coverage after 60 days, a 401(k) plan, PTO, and growth opportunities.

Qualifications

• No experience required; training provided.
• High school diploma or GED.
• Valid driver's license required.
• Clean background.
• Customer-service oriented with good communication.
• Typing and computer skills.

Responsibilities

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Ensures timely processing of used vehicle mechanical reconditioning per policy.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on car care and value of maintenance per manufacturer guidelines.
• Checks progress of repairs; communicates changes to customers; obtains authorization for additional work.
• Implements and maintains a service marketing program by collecting contact details.
• Reviews repair orders to ensure work completed and notes authorization; closes orders as needed.

Skills

Customer-service oriented

Typing/ computer skills

Communication skills

Valid Driver's License

No experience required

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Advisor - Lehigh Valley Honda

Full Time Emmaus, PA, US

3 days ago Requisition ID: 1616

Salary Range: $60,000.00 To $100,000.00 Annually

Company Description:

Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned vehicle dealership and a full-service vehicle reconditioning center. Vinart has about 400 employees and is continuing to grow.

Lehigh Valley Hondais currently seeking candidates for our open Automotive Service Advisor Position.

Pay & Benefits

• Base salary + commission varying based on skills/experience. Total pay average is $60-100K
• Health insurance + dental, vision and disability = eligible after 60 days
• Employee discounts on products, parts, and services
• Employee Tickets to PP&L Center
• PTO
• 401(k) and matching retirement program
• Flexible spending account
• Company Paid Life insurance
• Growth and Advancement Opportunities

Job Purpose:

Sells and schedules needed service work in the service department.

Duties & Responsibilities:

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Ensures the timely processing of used vehicle mechanical reconditioning in accordance with dealership policy and guidelines
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer and dealer recommendations
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Implements and maintains a service marketing program by collecting and/or confirming email addresses and cell phone numbers of customers
• Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.

Minimum Qualifications (Education, Experience, Skills)

• No experience required- we will train!
• High school diploma or general education degree (GED)
• Valid Drivers License
• Clean background
• Customer-service oriented
• Typing/ computer skills
• Communication skills

Vinart Dealerships is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or age. Vinart Dealerships is committed to ensuring a diverse and inclusive workplace, and we comply with all applicable laws and regulations regarding non-discrimination and equal opportunity.