Service Advisor - Las Vegas North Premium Outlets

Aritzia; Las Vegas (NV); Sur place; USD 28 000 - 41 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Product Discount

Aspirational Workspace

Set your Schedule

Career Progression

Résumé du poste

Aritzia in Las Vegas is seeking a Service Advisor to deliver elevated service at the service counter, process transactions, and support client services with a world-class client experience. You will help keep the service area organized and create memorable moments for clients.

This role offers a competitive hourly wage of $20.00–$30.00, opportunities for career progression, product discounts, and a supportive environment aligned to our Everyday Luxury standards.

Qualifications

• Experience operating a point-of-sale system is an asset.
• Commitment to learn Aritzia's Values and leadership principles.
• Ability to collaborate with cross-functional partners.
• Commitment to quality and adding value to the business.

Responsabilités

• Deliver extraordinary experiences and manage the service counter to create memorable moments for clients.
• Accurately process transactions while preserving a world-class client experience.
• Manage end-to-end service processes, notify clients of incoming services, audit services, and resolve issues to protect the client experience.
• Support service counter operations, including line management, prepping products, packaging purchases, and returning items to the sales floor.

Connaissances

POS experience

Customer service

Cash handling

Outils

POS system

Description du poste

THE TEAM

The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client.

THE OPPORTUNITY

Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for successfully delivering elevated, Everyday Luxury service to each of our clients to build loyal and enduring client relationships. As the Service Advisor, you will process transactions, support with the management of client services, and uphold exceptional organization at the service counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Retail to continued growth and development with Aritzia.

THE ROLE

• Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
• Accurately and efficiently process transactions while preserving a world-class client experience
• Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
• Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor

THE QUALIFICATIONS

• Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
• A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
• The ability to collaborate fluently with cross-functional partners
• A commitment to quality and investing in results that add value to the business

THE PERKS

• Competitive Pay Package – We’re committed to competitive pay and performance- based pay increases
• Base wage range: $20.00 - $30.00 USD per hour
• Product Discount - Our famous product discount, online and in store
• Aspirational Workspace - Every detail is considered to connect to the energy of the culture
• Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).
• Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office.

ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Everyday Luxury. To Elevate Your World.™ We are Everyday Luxury. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world — and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity. Join us to elevate your world.

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