Service Advisor - Land Rover Roaring Fork

Sonic Automotive, Inc.; Glenwood Springs (CO); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Opportunities for advancement

Factory-based training

Job summary

Sonic Automotive, Inc. is hiring a Service Advisor at Land Rover Roaring Fork in Glenwood Springs, CO. This role offers a competitive pay plan with great benefits, focusing on delivering top-notch customer service. Applicants should possess strong communication skills and dealership experience is preferred, but candidates with a passion for automotive service are encouraged to apply.

The position promises opportunities for advancement and a supportive training environment.

Qualifications

• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• ASE certification preferred.

Responsibilities

• Greet customers and make them feel welcome.
• Compute cost of replacement parts and labor.
• Advise customers on services and costs.

Skills

Excellent communication skills

Customer service skills

Automotive knowledge

Professional appearance

Education

High school diploma or equivalent

Job description

Service Advisor - Land Rover Roaring Fork in Glenwood Springs, CO at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

Competitive Pay Plan + Great Benefits! Experience Preferred

Walk-in Applicants are Welcome!

Land Rover Roaring Fork is looking to add to our team of Service Advisors. We ensure our customers receive top notch service in all our departments. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic. We value our employees and invest in their success.

Salary: $60-$100K annually based on performance- CommissionBased Job.

Job Description

We offer:

• Competitive pay plan
• Medical, Dental, and Vision plans
• Opportunities for advancement
• Factory based training paid for by dealer
• Schedule appointments with customers
• Greet customers and make them feel welcome!
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Requirements - Service Advisor:

• Automotive Service Advisor and/or dealership experience preferred. But if you’ve got the drive, we will support you and train!!
• High school diploma or equivalent preferred
• Valid in-state driver's license
• Professional personal appearance
• A 'People Person' with excellent communication skills
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing including background checks, MVR, and drug screening.
• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• ASE certification preferred.
• Professional personal appearance.
• Excellent oral and written communication skills.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

All your information will be kept confidential according to EEO guidelines.