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Service Advisor - Hyundai of Princeton

Friendship Cars

Princeton (WV)

On-site

USD 45,000 - 65,000

Full time

15 days ago

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Job summary

Join a winning team at Friendship Automotive as an experienced Service Advisor in Princeton. You'll be instrumental in delivering top-notch customer service, handling vehicle inquiries, and managing service recommendations. Enjoy a competitive compensation package, including a sign-on bonus for qualified applicants, while working in a supportive and growth-oriented environment.

Benefits

Medical, dental, and vision insurances
Paid time off
401(k) plan
Wellness and gym reimbursements

Qualifications

  • Strong focus on providing excellent customer service.
  • Excellent written and verbal communication skills.
  • Adaptability to work in a fast-paced environment.

Responsibilities

  • Promptly greet customers and gather vehicle information.
  • Document vehicle issues and recommend necessary maintenance.
  • Prepare accurate service estimates and update customers frequently.

Skills

Customer Service
Communication
Detail-Oriented

Job description

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for EXPERIENCED SERVICE ADVISORS to join our team at FRIENDSHIP HYUNDAI of PRINCETON!

Our ideal candidates are reliable, self-motivated and love to work with people!

Sign-on bonus available for qualified and experienced applicants.

What You'll Do:

  • Promptly greet customers
  • Obtain customer and vehicle information
  • Clearly document vehicle issues and customer concerns
  • Determine and recommend necessary maintenance
  • Prepare an accurate estimate for the cost of services
  • Monitor the service process and update customers frequently
  • Communicate completed services and charges to customers
  • Verify invoices and repair orders

Qualification Checklist:

  • A strong focus on providing the best customer service around
  • Excellent communication skills, both written and in person
  • The desire to work in a fast paced position
  • The ability to work well in a process-driven environment
  • A focus on details and organization
  • A professional, well-groomed personal appearance

Compensation and Benefits:

  • Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
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