Service Advisor - Hyundai of Princeton

Friendship Cars; Princeton (WV); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a winning team at Friendship Automotive as an experienced Service Advisor in Princeton. You'll be instrumental in delivering top-notch customer service, handling vehicle inquiries, and managing service recommendations. Enjoy a competitive compensation package, including a sign-on bonus for qualified applicants, while working in a supportive and growth-oriented environment.

Benefits

Medical, dental, and vision insurances

Paid time off

401(k) plan

Wellness and gym reimbursements

Qualifications

• Strong focus on providing excellent customer service.
• Excellent written and verbal communication skills.
• Adaptability to work in a fast-paced environment.

Responsibilities

• Promptly greet customers and gather vehicle information.
• Document vehicle issues and recommend necessary maintenance.
• Prepare accurate service estimates and update customers frequently.

Skills

Customer Service

Communication

Detail-Oriented

Job description

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for EXPERIENCED SERVICE ADVISORS to join our team at FRIENDSHIP HYUNDAI of PRINCETON!

Our ideal candidates are reliable, self-motivated and love to work with people!

Sign-on bonus available for qualified and experienced applicants.

What You'll Do:

• Promptly greet customers
• Obtain customer and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders

Qualification Checklist:

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The desire to work in a fast paced position
• The ability to work well in a process-driven environment
• A focus on details and organization
• A professional, well-groomed personal appearance

Compensation and Benefits:

• Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.