Service Advisor - Hyundai of Princeton

Friendship Co., Ltd.; Princeton (WV); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a winning team at Friendship Automotive as an experienced Service Advisor at Friendship Hyundai of Princeton. This role involves providing exceptional customer service, managing vehicle maintenance processes, and ensuring customer satisfaction. With a competitive benefits package and a supportive work environment, this is a great opportunity for career growth.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k)

Wellness reimbursements

Gym reimbursements

Qualifications

• Strong focus on providing the best customer service.
• Excellent communication skills, both written and in person.
• Ability to work well in a process-driven environment.

Responsibilities

• Greet customers and obtain vehicle information.
• Document vehicle issues and recommend maintenance.
• Prepare estimates for services and communicate updates.

Skills

Customer service

Communication

Detail-oriented

Organizational skills

Job description

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities, and has 21 locations, offering lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer-focused automotive group.

We're looking for EXPERIENCED SERVICE ADVISORS to join our team at FRIENDSHIP HYUNDAI of PRINCETON!

Our ideal candidates are reliable, self-motivated, and love working with people!

Sign-on bonus available for qualified and experienced applicants.

What You'll Do:

1. Promptly greet customers
2. Obtain customer and vehicle information
3. Clearly document vehicle issues and customer concerns
4. Determine and recommend necessary maintenance
5. Prepare an accurate estimate for the cost of services
6. Monitor the service process and update customers frequently
7. Communicate completed services and charges to customers
8. Verify invoices and repair orders

Qualification Checklist:

1. A strong focus on providing the best customer service around
2. Excellent communication skills, both written and in person
3. The desire to work in a fast-paced position
4. The ability to work well in a process-driven environment
5. A focus on details and organization
6. A professional, well-groomed personal appearance

Compensation and Benefits:

• Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.