Service Advisor - High-Volume Auto Service, Commission

Sonic Automotive; Metairie (LA); On-site; USD 90,000 - 175,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401k

Paid Time Off

Award-winning training programs

Special benefits for vehicle purchases

Job summary

A leading automotive group in Metairie, LA is seeking a Service Advisor to join their dynamic team. The ideal candidate will have over 2 years of experience in a high volume dealership and a deep commitment to customer service. Responsibilities include liaising between customers and technicians, updating clients about service progress, and maintaining detailed service records. Competitive salary structure with a base plus commission, alongside comprehensive training and benefits awaits the right candidate.

Qualifications

• 2+ years of experience as a Service Advisor in a high volume dealership setting.
• Authorized to work in the USA.
• Valid Driver's License with good driving record.

Responsibilities

• Provide outstanding customer service as a Service Advisor.
• Document customer vehicle issues accurately.
• Communicate services and costs to customers.
• Update customers on vehicle status throughout service.
• Maintain service records and process payments.

Skills

Customer Service Experience

Interpersonal Skills

Organizational Skills

Technical Knowledge

Tools

CDK

Job description

A leading automotive group in Metairie, LA is seeking a Service Advisor to join their dynamic team. The ideal candidate will have over 2 years of experience in a high volume dealership and a deep commitment to customer service. Responsibilities include liaising between customers and technicians, updating clients about service progress, and maintaining detailed service records. Competitive salary structure with a base plus commission, alongside comprehensive training and benefits awaits the right candidate.