Service Advisor | Commission Based - Tonkin Hillsboro Chevrolet

Gee Automotive Companies; Hillsboro (OR); On-site; USD 56,000 - 89,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Telehealth

Disability Insurance

Pet Insurance

401(k) with Company Match

Paid Time Off

Employee Discounts

Job summary

Tonkin Hillsboro Chevrolet in Hillsboro, OR is seeking an experienced Service Advisor who thrives on delivering outstanding customer service and building long-term relationships. You will greet customers, document issues, and propose maintenance and repair services in line with manufacturer guidelines.

In a high-volume, supportive environment, you will prepare estimates, coordinate with technicians, keep customers informed, and help achieve service goals.

Qualifications

• Automotive service advisor experience preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency.
• Strong organizational and follow-up skills.
• Ability to build trust and rapport with customers.
• Professional appearance and positive attitude.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and document vehicle issues.
• Recommend maintenance and repair services based on customer needs and manufacturer guidelines.
• Prepare estimates and explain repair recommendations clearly.
• Coordinate with technicians to ensure timely and accurate repairs.
• Keep customers informed throughout the repair process.
• Review completed work and invoices with customers.
• Maintain strong customer satisfaction scores and retention.
• Follow dealership processes and manufacturer standards.
• Assist in achieving department sales and service goals.

Skills

Customer service

Communication

Multitasking

Computer literacy

Organization

Rapport building

Professional appearance

Job description

Are you a customer-focused professional who thrives in a fast-paced environment and wants to earn top-tier income? Tonkin Hillsboro Chevrolet is looking for an experienced and motivated Service Advisor to join our growing team. If you're passionate about delivering exceptional customer service, building relationships, and helping customers maintain their vehicles, we want to hear from you.

Why Join Tonkin Hillsboro Chevrolet?

• Competitive earning potential of $5,000 to $8,000+ per month
• High-volume dealership with a strong and loyal customer base
• Supportive management team and positive work environment
• Career advancement opportunities within the Tonkin Automotive Group
• Paid training and ongoing professional development
• State-of-the-art service facility and manufacturer support
• Stable, reputable organization with long-term growth opportunities

Service Advisor Job Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document vehicle issues
• Recommend maintenance and repair services based on customer needs and manufacturer guidelines
• Prepare estimates and explain repair recommendations clearly
• Coordinate with technicians to ensure timely and accurate repairs
• Keep customers informed throughout the repair process
• Review completed work and invoices with customers
• Maintain strong customer satisfaction scores and retention
• Follow dealership processes and manufacturer standards
• Assist in achieving department sales and service goals

Service Advisor Benefits And Compensation

• Expected earnings: $5,000 - $8,000+ per month (commission-based compensation)
• In addition to competitive pay, our benefits are designed to support you and your family…
• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

• Previous automotive service advisor experience preferred
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency
• Strong organizational and follow-up skills
• Ability to build trust and rapport with customers
• Professional appearance and positive attitude

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Bring your expertise, ambition, and passion for automotive excellence.